Paul Zahra

Paul Zahra is CEO of the Australian Retailers Association.

Nov 02, 2015 By Salesforce

Salesforce Customers Share Ways to Navigate the Cloud-App World

In the Main Keynote on Customer Success at Sydney Advantage Tour, we were presented with some amazing facts and figures about the change going on all around us. Topics include: Cloud Revolution, Mobile Revolution, Social Revolution, Data Revolution ... Read More

App Cloud

Nov 02, 2015 By Salesforce

Technology Gives Small Business the Edge on the Customer Experience Battlefield

The rapid shift in customer expectations underway right now is presenting a huge opportunity for small business to be more competitive. But they must adapt, and that means embracing technology. That was the message from our SMB keynote... Read More

Small Business

Oct 29, 2015 By Samantha Brackley

The 4 Pillars of Success Behind Australia’s Most Innovative Education Company

Since launching in 2009, Ivy has experienced exceptional growth – topping 100 staff and thousands of students. Ivy was voted in the Top 5 Most Innovative Companies in 2015 by BRW and attributes Salesforce as a key innovation partner.... Read More

Customer Story

Oct 26, 2015 By Thomas Karemacher

Where will Big Data take CRM and Small Business?

Big data and related developments in data science and machine learning have opened a new world of CRM to small business. And the good news is that businesses can work in this new world with tools they’re using right now. Find out more... Read More

SalesforceIQ

Oct 21, 2015 By Salesforce

Pardot + Foodbank Team Up to Feed 500 Families this Christmas

Salesforce Pardot and Foodbank are helping feed 500 + families this Christmas. We'll be packing hampers on the day of the Advantage Tour in Sydney and here is how you can help ... Read More

Foundation, Events

Oct 20, 2015 By Salesforce

Dropbox for Business at Salesforce Advantage Tour

The local Dropbox team is very excited to be part of the Salesforce Advantage Tour in Sydney and Melbourne. We were at Dreamforce earlier in the year and it’s great to continue the partnership by taking part in the event series here in Australia. ... Read More

Partners

Oct 16, 2015 By Robert Wickham

New PM Sets the Scene for Innovation Hothouse in Australia

At Salesforce we are very familiar with Malcolm Turnbull's vision for a more innovative Australia and a more dynamic start-up culture. In this article we want to address why Australia needs to embrace failure so that we can learn and go forward with innovation. It's a mindset shift that must happen... Read More

Leadership, Techtalk

Oct 16, 2015 By Salesforce

Why CommsChoice has a Salesforce Advantage

CommsChoice has achieved some amazing growth as an emerging business in the past few years. Here is how they were able to get 30% growth and continue to gain impressive customer satisfaction results... Read More

SMB Spotlight, Small Business

#Lightning for Admins: How to Make a Switch

Oct 12, 2015 By Salesforce

#Lightning for Admins: How to Make the Switch

If you are a Salesforce Admin for an organisation, large or small, you should start thinking about how you will manage the transition from Salesforce Classic to Lightning. ... Read More

Platform

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Editors' Picks

INFOGRAPHIC

Salesforce.com/au

Get a monthly round-up of our top blogs straight to your inbox.

Paul Zahra

Salesforce Customers Share Ways to Navigate the Cloud-App World

Technology Gives Small Business the Edge on the Customer Experience Battlefield

The 4 Pillars of Success Behind Australia’s Most Innovative Education Company

Where will Big Data take CRM and Small Business?

Pardot + Foodbank Team Up to Feed 500 Families this Christmas

Dropbox for Business at Salesforce Advantage Tour

New PM Sets the Scene for Innovation Hothouse in Australia

Why CommsChoice has a Salesforce Advantage

#Lightning for Admins: How to Make the Switch

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

Americas

Europe, Middle East, and Africa

Asia Pacific