Feature

Jun 10, 2020 By Noelle Bloomfield

Preview Summer ‘20 Release Products and Features Today

During this unprecedented time, Salesforce continues to innovate to deliver new solutions for your businesses. The Summer ’20 release includes our new Work.com technology, with products like Workplace Command Center, available now, which helps you assess return-to-work readiness from a single hub... Read More

Digital Transformation, IT, Seasonal Release, Innovation

May 14, 2020 By Boon Poh Mok

Cross-Border Data Flow as a Business Growth Enabler

The movement or exchange of data across countries is good for business and important to the global economy. Here we explain how the Singapore government reduces barriers to cross-border data flows and why it matters.... Read More

CIO, IT

May 14, 2020 By Wade Wegner

5 Ways Technology Teams Can Deliver A Better Customer Experience Now

Business priorities have shifted from playing offense to defense. It is a critical time to focus on helping customers extract value from your products and services. That’s why your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience... Read More

Customer Experience, IT, Leading Through Change

May 13, 2020 By Anna Rosenman

What Is a CMS?

Having read a fair share of blog posts about content marketing, it’s rare that anyone dives into the basics of content management systems (CMS). You’re told to aim high and do more with content, and to do so, will need a CMS. So let’s take a very brief look at what a CMS is and why you need one. ... Read More

Community Cloud, Digital Transformation, IT, Personalization, Content Management

May 07, 2020 By Pierce Quek

How to Overcome Crisis With Digital Transformation

If your business is dependent on foot traffic, chances are you feel the impact of the current crisis. You’re not alone. All companies now navigate this shift in the consumer landscape. What you do to respond to this “new normal” in both the short- and long-term may determine how your business... Read More

Digital Transformation, Platform, CIO, IT

Apr 30, 2020 By Jim Alkove

Is Your Remote Environment Secure? Here’s How to Keep It Safe

We’ve witnessed the largest workforce transformation in history when the world went remote almost overnight in March. As Salesforce’s Chief Trust Officer, I partner with teams across the company to ensure we seamlessly continue to deliver our service in this new environment while our global... Read More

Future of Work, Salesforce Ohana, IT, Leading Through Change, Best Practices

Apr 22, 2020 By Andrew Albert

Deploy a Crisis Response App to Support Your Workforce and Business Continuity

Over the last month, business practices have changed around the world. Routines are no longer the same, and we’re figuring out where to focus and how to pivot based on changing data and operational considerations. Yet, it’s awe-inspiring to see individuals and teams, all across the world, finding... Read More

Customer Engagement, IT, AppExchange, Apps, Leadership, Leading Through Change

Mar 25, 2020 By Antonio Figueiredo

What Is Blockchain Technology and Why Does It Matter?

Blockchain is a technology that promises to fundamentally change how we share information, buy and sell things, and verify the authenticity of information we rely on every single day — from what we eat to who we say we are. And because it can facilitate all of this in secure, efficient, and... Read More

High Tech, Innovation, Leadership Insights, Platform, IT, Thought Leadership, TrailheaDX