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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

July 27, 2021 By Nisha Prabhakar

Simplyhealth’s Simply Brilliant Salesforce Implementation

Simplyhealth is redefining the customer experience with its ‘One Simplyhealth’ initiative. We spoke to Rebecca Hall, Head of Salesforce, who is making great things happen at Simplyhealth. Rebecca’s the proud owner of 160 Trailhead badges and seven super badges, which demonstrate how Salesforce is... Read More

Business as a Platform for Change, Digital Transformation, Trailblazer Story

July 16, 2021 By Koser Khan

Meet Kaelan, Salesforce Marketing Champion, 5x Salesforce-Certified Trailblazer, And Awesome Athlete

Kaelan Moss is a Marketing Cloud Programme Director at Revolent. We caught up with Kaelan to find out about his career story and what it means to be a Salesforce Marketing Champion. ... Read More

Marketing, Trailblazer Story

May 31, 2021 By Heather Conklin

All About Trailhead, Salesforce’s Free Online Learning Platform

Salesforce's online learning platform Trailhead leads the way in the new generation of virtual training, redefining the education landscape to build the workforce of the future. ... Read More

Salesforce Culture, CEO, Learning, Trailblazer Story, Future of Work

April 27, 2021 By Koser Khan

Meet Jessica Simpson - Barclays' Digital Skills Trailblazer

Meet Jessica Simpson, CRM Manager and Degree Apprentice at Barclays. She is also a Salesforce Administrator, digital skills champion, and travel addict. Or to put it more succinctly - a Trailblazer. ... Read More

Trailblazer Story, Careers, Ecosystem, Financial Services, Future of Work, User Experience

March 8, 2021 By Koser Khan

Discover How One Trailblazer Went from the Factory Floor to the Board Room

As PCI Pharma’s Vice President for Global Sales of Clinical Services, Tim Roberts now heads up a multi-million-dollar global Sales Enterprise that supports the launch of life-changing therapies. We talked to Tim about how digitalisation will help these therapies get to market faster. ... Read More

Digital Transformation, Careers, Trailblazer Story, Pharmaceuticals

February 10, 2021 By Koser Khan

How LV= Scored a Series of Digital Firsts During the Pandemic

We talked to Martin Faux, Head of Digital Platforms, at LV= Insurance about how his team maintained momentum and scored some unexpected digital firsts.... Read More

Digital Transformation, Customer Service, Trailblazer Story, Financial Services

January 19, 2021 By Koser Khan

How Data Is Helping Veolia UK Build a Greener World

We find out how the CIO of Veolia UK is harnessing data to help the company and its customers deliver on their sustainability goals.... Read More

Trailblazer Story, Sustainability, IT, Digital Transformation, Customer Service

December 14, 2020 By Koser Khan

Discover How Santander Is Fast-Tracking It's Digital Ambitions

From photography and music to transforming banking, Jonathan Holman likes to push the digital boundaries. We talked to Jonathan about how digitalisation can enrich the banking experience. ... Read More

Financial Services, Digital Transformation, Trailblazer Story

December 2, 2020 By Koser Khan

Meet the Trailblazer behind the Salesforce reboot at GoCardless

CRM has been part of Rishi Naik’s life since he was a teenager. And it’s resulted in him leading a major Salesforce transformation at GoCardless. We talked to the Salesforce Delivery Manager about why keeping things simple is important. ... Read More

Trailblazer Story, Financial Services, Digital Transformation

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