How Do Retailers Respond in a Post COVID-19 World?

BY VINAY VASWANI

Featured

The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

May 26, 2020 By Michael Green

How Halfords Are Re-imagining The Retail Experience Through Technology

Just before the pandemic, Halfords had completed a crucial stage in their ongoing digital transformation—the launch of a new website. Here's how they are utilising technology to help their customers, and re-imagine the retail experience. ... Read More

Retail, Leading Through Change, Commerce

April 8, 2020 By Salesforce UK

How to Update Your Site Faster in Times of Crisis: 5 Tips

Crisis drives rapid change. Across industries, we’re grappling with a communication challenge in real time. Commerce leaders face a unique need to keep a mountain of content current – all while their content teams work from home. You and your content team may feel it’s impossible to respond fast... Read More

Commerce, Leading Through Change, Retail

March 3, 2020 By Koser Khan

How Co-op Turns a Disappointed Customer into a Satisfied Advocate

Claire Carroll, Head of Sales and Services at the Co-op, explains how this leading retailer has transformed how it responds to customer feedback, to dazzling effect. ... Read More

Customer Service, Financial Services, Retail, Trailblazer Story

February 11, 2020 By Keren Malca

Retail in the UK: 4 Lessons from the 2019 Holiday Season

Our 2019 holiday season survey contains plenty of insights to help UK retailers maximise digital orders and revenue in 2020.... Read More

Retail, Commerce

October 29, 2019 By Salesforce UK

Christmas 2019: 4 Steps for a Holiday-Ready Website

Don’t miss out on what could be your best holiday season yet. Optimise your website with these four simple steps.... Read More

Retail, Commerce

October 7, 2019 By Rosemary Okolie

Omnichannel in Europe Today: Lessons from Leading Retailers

Today, Salesforce Research releases a new study on European Omnichannel. Read some of the top takeaways from the report and learn valuable lessons from top-performing retailers and brands in the region... Read More

Retail

September 26, 2019 By Annabel Fay

Giving SMB Retail Owners the Time They Need to Succeed

It’s a critical time for retailers: evolving shopping habits and decreasing consumer spending means every week there’s news of the next casualty falling into administration. Increasing competition from direct-to-consumer brands, marketplaces and discount stores, along with rising consumer... Read More

Small Business, Retail

September 25, 2019 By Annabel Fay

6 Campaign Tips for Your Best Festive Shopping Season Yet

It’s time for your best Christmas shopping season yet. First up in this blog series: unmissable campaigns and promotions that bring you and shoppers closer together.... Read More

Retail, Marketing, Commerce

June 4, 2019 By Jessica Geutner and Bart Pannecoeck

What Do 3 Thought Leaders Think about the Future of Mobility?

At Salesforce World Tour London 2019 thought leaders at Jaguar Land Rover, Addison Lee and Inchcape shared their thoughts about the future of mobility... Read More

Digital Transformation, Trailblazer Story, Customer Experience, Retail

FEATURED POST

How Do Retailers Respond in a Post COVID-19 World?

BY VINAY VASWANI

Featured

The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

How Halfords Are Re-imagining The Retail Experience Through Technology

How to Update Your Site Faster in Times of Crisis: 5 Tips

How Co-op Turns a Disappointed Customer into a Satisfied Advocate

Retail in the UK: 4 Lessons from the 2019 Holiday Season

Christmas 2019: 4 Steps for a Holiday-Ready Website

Omnichannel in Europe Today: Lessons from Leading Retailers

Giving SMB Retail Owners the Time They Need to Succeed

6 Campaign Tips for Your Best Festive Shopping Season Yet

What Do 3 Thought Leaders Think about the Future of Mobility?

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Featured

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific