Feature

Mar 28, 2022 By Kuldeep Kumar Upadhyay

‘Shipping with CRM’: Building Connected and Customer-Centric Manufacturing Supply Chains

Discover how to integrate back-end supply chain management processes with front-end CRM systems to create a truly customer-centric supply chain.... Read More

Digital Transformation

Mar 24, 2022 By Salesforce India

Keep your Customers: How SMBs can Know When it's Time to Upgrade their Customer Service

A great customer experience can be a game-changer for SMBs. Read our blog to find out how the right customer service solution can turn things around for your business.... Read More

Customer Engagement

Mar 22, 2022 By Salesforce India

What is Email Marketing and How does it Work? Here’s Everything You Need to Know

Timely, engaging email marketing can help businesses encourage customer loyalty and communicate in a unique one-on-one manner with customers. Read on to learn how.... Read More

Marketing Automation

Mar 17, 2022 By Kritika Srinivasan

These 5 Manufacturing Trailblazers Are Acing Customer Satisfaction and Growth

Explore the success stories of five manufacturing customer Trailblazers that are using Salesforce to delight customers and accelerate growth.... Read More

Digital Transformation

Mar 15, 2022 By Salesforce India

Digital Transformation for Small Businesses: 4 Tips to Enable SMBs to Embrace a Digital-First Future

Drawing insights from Salesforce’s 5th Small and Medium Business Trends Report, read Our latest blog for 4 tips to enable successful digital transformation for small businesses.... Read More

Digital Transformation, Small Business, SMB Spotlight

Mar 10, 2022 By Salesforce India

Intelligent Triaging and Automated Routing: How Service Cloud Enables Faster, Better Customer Servicing

Salesforce Service Cloud uses triage and automated routing features to help your customer service teams efficiently and quickly resolve issue tickets. Read our blog to know more.... Read More

Customer Engagement

Mar 09, 2022 By Salesforce India

Step Up Marketing Strategy with STP (Segmentation, Targeting, and Positioning): A Comprehensive Guide

Hyper-personalise marketing communications and boost audience engagement with the segmentation, targeting, and positioning (STP) model. Know all about STP in this guide. ... Read More

Digital Transformation

Mar 08, 2022 By Salesforce India

What is Slack? Build the Digital HQ your Organisation Needs

Slack helps businesses build a collaborative, inclusive, and flexible remote-work-first digital space. Find out how Slack can empower your workplace and people.... Read More

Future of Work, Salesforce 101 Academy

Feb 25, 2022 By Salesforce India

What is CRM? Know About Customer Relationship Management Software

Customer relationship management is important for business success. Learn what CRM is, how it can benefit businesses, how to enable effective CRM, and more in this blog.... Read More

Digital Transformation, Salesforce 101 Academy

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

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Feature

‘Shipping with CRM’: Building Connected and Customer-Centric Manufacturing Supply Chains

Keep your Customers: How SMBs can Know When it's Time to Upgrade their Customer Service

What is Email Marketing and How does it Work? Here’s Everything You Need to Know

These 5 Manufacturing Trailblazers Are Acing Customer Satisfaction and Growth

Digital Transformation for Small Businesses: 4 Tips to Enable SMBs to Embrace a Digital-First Future

Intelligent Triaging and Automated Routing: How Service Cloud Enables Faster, Better Customer Servicing

Step Up Marketing Strategy with STP (Segmentation, Targeting, and Positioning): A Comprehensive Guide

What is Slack? Build the Digital HQ your Organisation Needs

What is CRM? Know About Customer Relationship Management Software

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

Organisations Should Focus on Building Responsible AI. Here’s How.

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