Feature

Distributed Commerce: Companies Turn To New Digital Marketing Channels To Survive

Feb 22, 2023 By Erin Dorshorst

Your Payment Strategy Matters — Here’s How To Keep Shoppers All the Way To Checkout

It’s a challenge to stay current as consumers gain new ways to pay. But with the right technology, brands can respond flexibly to changing consumer needs... Read More

Digital Transformation

Feb 21, 2023 By Abhijit Singh

Customer Experience in the Digital Age: Key Lessons from HDFC Limited

HDFC proves that integrated cloud-based tools can drive digital transformation and fuel superior customer experiences, scaling services that customers love ... Read More

Digital Transformation, Trailblazer Story

Jan 31, 2023 By Salesforce India

Use Technology to Drive Efficient Growth and Increase Sales: Salesforce Report

The fifth edition of Salesforce State of Sales report highlights the new ways in which salespersons are looking to increase sales, enhance productivity and provide greater customer value in a challenging business environment.... Read More

Digital Transformation

Jan 18, 2023 By Salesforce India

5 New Year Resolutions for the Sales Team

New year resolutions for salespeople should be aimed at leveraging innovative technology in greater detail and improving their selling strategy to make it customer-centric.... Read More

Digital Transformation, Marketing Automation

Jan 10, 2023 By Priyanka Sehgal Garg

Why It Might Be Time to Automate Your Insurance Claims Experiences

The claims experience can make or break an insurer’s reputation. Here’s how to resolve claims faster and more cost-effectively.... Read More

Digital Transformation

Jan 03, 2023 By Salesforce India

5 Top New Year Resolutions for the Customer Service Team

New year Resolutions for customer service teams should focus on reducing TATs and improving customer experience through quick, efficient resolution across channels.... Read More

Digital Transformation

Dec 15, 2022 By Brian Millham

Spending Smartly on Tech Is Key During Economic Uncertainty

With global economic headwinds, learn how tech investments can keep businesses afloat and navigate economic uncertainty successfully with digital transformation.... Read More

Digital Transformation

Dec 08, 2022 By Sridhar H

6 Ways To Unlock Efficiency, Cost Savings and Revenue During Retail Inflation

Retailers can secure profit margins amid inflationary pressures by smartly tackling price increases, reorienting supply chain networks, and reworking strategies.... Read More

Digital Transformation

Nov 10, 2022 By Salesforce India

SMB Digital Transformation Strategy: A Beginner’s Guide

A well thought out strategy can help address employee concerns and dispel myths around the process, enabling businesses to embrace digital transformation easily and achieve increased efficiency and productivity... Read More

Digital Transformation, Small Business, SMB Spotlight