Oct 20, 2020 By Salesforce India

From Push to Personalisation, How AI is Transforming Sales

With inputs by Alekhya Bodingari, Lead Solution Engineer, and Shantesh Akerkar, Lead Solution Engineer Sales as a business function is undergoing an accelerated transformation. Thanks to technological innovation, customers are now expecting personalised engagements and recommendations from sales... Read More

Artificial Intelligence

May 29, 2020 By Sarah Aerni

How to Adjust Your AI Strategy to Address Volatility in a Time of Crisis

In the face of COVID-19, we’ve changed how we interact with friends, families, colleagues — and businesses. As our behaviour has shifted, so has the data connected with it. Now your models may be producing atypical results. Businesses now face a shared challenge: how do you predict the... Read More

Artificial Intelligence, Leading Through Change

May 04, 2020 By Michael Machado

Why We’re Bringing Voice to CRM

Voice is now a staple of our everyday consumer lives. This isn’t surprising as voice is a natural, more efficient way to perform tasks. And just as we’ve watched voice evolve as a mainstay in the consumer world, we’re now seeing how it transforms business. But the stakes are higher in an enterprise... Read More

Einstein, CEO, IT, Artificial Intelligence, Digital Transformation, Dreamforce, News

May 04, 2020 By Devon McGinnis

How the Future of AI Will Impact Business

Artificial intelligence (AI) is continuing its migration out of the research lab and into the world of business. Leading companies across hundreds of industries are harnessing its power — from banks analysing countless data points in seconds to detect fraud, to call centers deploying chatbots to... Read More

Artificial Intelligence

Apr 23, 2020 By Devon McGinnis

What Is the Fourth Industrial Revolution?

What exactly is the Fourth Industrial Revolution — and why should you care? The Fourth Industrial Revolution is a way of describing the blurring of boundaries between the physical, digital, and biological worlds. It’s a fusion of advances in artificial intelligence (AI), robotics, the Internet of... Read More

Leadership Insights, Artificial Intelligence

Feature

From Push to Personalisation, How AI is Transforming Sales

How to Adjust Your AI Strategy to Address Volatility in a Time of Crisis

Why We’re Bringing Voice to CRM

How the Future of AI Will Impact Business

What Is the Fourth Industrial Revolution?

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

Organisations Should Focus on Building Responsible AI. Here’s How.

Americas

Europe, Middle East, and Africa

Asia Pacific

Feature

From Push to Personalisation, How AI is Transforming Sales

How to Adjust Your AI Strategy to Address Volatility in a Time of Crisis

Why We’re Bringing Voice to CRM

How the Future of AI Will Impact Business

What Is the Fourth Industrial Revolution?

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

[Infographic] Get Sales Automation Right: MSME Industry Leaders Share Insider Secrets

Organisations Should Focus on Building Responsible AI. Here’s How.

Americas

Europe, Middle East, and Africa

Asia Pacific