Feature

Dec 08, 2020 By Salesforce India

Dreamforce to You 2020: How to succeed in the all-digital, work-from-anywhere world

Slack, Hyperforce, Einstein Automate, Bentley, AT&T and more – check out all the announcements and the incredible guests who joined Marc Benioff in the Dreamforce to You Keynote, live from San Francisco.... Read More

Dreamforce, Events, Salesforce Ohana, Digital Transformation, Customer Success, Future of Work

Sep 21, 2020 By Aaren Terrett

Never a Better Time To Start Actively Listening To Your Customers: Here’s How

Here’s advice on how to develop a listening engine to help operationalise customer feedback and start delivering more empathetic service today... Read More

Customer Engagement, CEO, Customer Success

Jun 03, 2020 By Salesforce India

Edelweiss Continues to Delight Customers During the COVID-19 Lockdown

Edelweiss Global Wealth Management has made significant strides on its quest to be the world’s most customer-centric wealth management company. Since adopting Salesforce, the company’s customer satisfaction rates have jumped from 78% to 92%. Teams are better able to monitor customer sentiment,... Read More

Customer Success