STATE OF SERVICE

Future of Customer Service
is Personalised

small business

How to Unlock the Power of Automation

Business automation can help SMEs drive productivity and empower the workforce. Here’s where to start.

Building Bridges with Data - How to successfully close the Data Gap.

data culture

Building Bridges with Data - How to successfully close the Data Gap

Real-world examples of how companies have successfully bridged data gaps with the help of Tableau products and know-how.

Discover

What the 2022 Peak Shopping Season Results Say About 2023

SHOPPING INDEX

What the 2022 Peak Shopping Season Results Say About 2023

Holiday shopping season results are changing. We dive into consumer behaviour to see what we can expect in the future.

Discover

Mar 25, 2020 By Sarah Franklin

5 Things We’re Doing Now to Help Our Employees Navigate Work

The phrase "at work" has, for many of us, always meant a physical space — the office. But now companies, communities, schools, and organizations of all kinds are reconciling how to adjust to working from home. This immediate shift at this scale poses an interesting question — how do we... Read More

Future of Work, Collaboration, Corporate Culture, Salesforce Ohana, Leading Through Change

Mar 25, 2020 By Marc Benioff

A Letter to Our Customers

Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, I wanted to reach out and update you on how we’re approaching the situation at Salesforce. First and... Read More

Salesforce Ohana

Mar 24, 2020 By Heidi Robbins

How to Communicate With Customers During Times of Crisis

Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. This goes beyond minor adjustments to marketing messages. The plan must extend to customer service teams, your website, social channels, customer-facing... Read More

Customer Engagement, Customer Service, Marketing, Best Practices, Leadership, Thought Leadership, Leading Through Change

5 reasons that make Salesforce a Best Workplace in France!

Mar 24, 2020 By Salesforce EMEA

5 reasons why Salesforce is one of the Best Workplaces in France!

Salesforce has been named the #2 Best Workplace in France by Great Place to Work. This is the third consecutive year that we are featured on this prestigious list. Our employees are what makes Salesforce unique.... Read More

Careers, Corporate Culture, Future of Work, Salesforce Ohana

Manufacturing Cloud: overview of a new product for manufacturers – Salesforce blog

Mar 23, 2020 By Salesforce EMEA

A New Cloud For Manufacturers

Manufacturers need to adapt to the dramatic changes in their competitive landscape. To support them, Salesforce has just announced the launch of Manufacturing Cloud, a new industry-specific product for manufacturers. ... Read More

Manufacturing, Fourth Industrial Revolution, Digital Transformation, Sales

Mar 19, 2020 By Salesforce EMEA

A Positive Change for the Planet: Introducing Net Zero Cloud

The new Net Zero Cloud platform helps companies to track their impact on the environment using similar technology to that used by other cloud-based software to track various marketing and sales data... Read More

Sustainability, IT

Mar 04, 2020 By Mark Stanley

19 Years at Salesforce: What I’ve Learned & Why I’m Still Here!

Mark Stanley, VP of Digital Marketing EMEA, and Marketing Shared Services (MSS) discusses what his career at Salesforce has looked like in the last two decades; including what the company has taught him, what he values the most, and why he won't be looking to move anytime soon.... Read More

Careers, Corporate Culture, Future of Work, Salesforce Ohana

Mar 03, 2020 By Salesforce EMEA

What Is Machine Learning and How Can Businesses Use It?

With larg tech organisations embracing the power of machine learning, smaller companies are becoming more interested in the capabilities. Machine learning is an application of AI that uses statistical models and big data to predict future trends, and it can be applied across every industry... Read More

Machine Learning, IT

Feb 27, 2020 By Joachim Schreiner

Salesforce is one of the Best Workplaces in Germany

Salesforce has been named the #2 Best Workplace in Germany by Great Place to Work. This is the third consecutive year that we are featured on this prestigious list and we were able to continuously improve our ranking from the beginning.... Read More

Careers, Corporate Culture, Future of Work, Salesforce Ohana

STATE OF SERVICE

Future of Customer Service
is Personalised

small business

How to Unlock the Power of Automation

data culture

Building Bridges with Data - How to successfully close the Data Gap

SHOPPING INDEX

What the 2022 Peak Shopping Season Results Say About 2023

5 Things We’re Doing Now to Help Our Employees Navigate Work

A Letter to Our Customers

How to Communicate With Customers During Times of Crisis

5 reasons why Salesforce is one of the Best Workplaces in France!

A New Cloud For Manufacturers

A Positive Change for the Planet: Introducing Net Zero Cloud

19 Years at Salesforce: What I’ve Learned & Why I’m Still Here!

What Is Machine Learning and How Can Businesses Use It?

Salesforce is one of the Best Workplaces in Germany

Editors' Picks

Innovation is Everywhere: Salesforce Germany’s Investment in the Future of the Tech Ecosystem

What are Customer Needs? An 8-step Strategy for Discovering What the Customer Wants

Empowering Our Customers to Succeed in a Changing Data Privacy and Residency Landscape

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STATE OF SERVICE

Future of Customer Service is Personalised

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small business

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SHOPPING INDEX

Editors' Picks

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific

Future of Customer Service
is Personalised