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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

December 7, 2018 By Salesforce Canada

5 Ways to Engage Employees with Apps for Everyone

Look at some of the following ideas and see if they resonate with any of your firm’s challenges, and whether you could develop a similar app to create a more dynamic working environment. ... Read More

Social Media

December 5, 2018 By Salesforce Canada

The 5 Signs it’s Time to Hire a Marketer

It’s probably pretty safe to say that most small businesses that bring on a marketer don’t regret it. Instead, it doesn’t take very long before they wondered how they got as far as they did without one. ... Read More

Marketing

December 3, 2018 By Salesforce Canada

Important Numbers All Salespeople Should Know

Here’s an assortment of other numbers sales reps should be watching for -- and acting on -- to improve the alignment across areas like marketing and service, and to make the customer experience a positive one from end to end. ... Read More

Sales

November 30, 2018 By Salesforce Canada

How to Keep Your Sales Funnel Flowing — Even on Vacation

It’s not that companies don’t want their sales team members to enjoy their time off. They just might worry about what won’t be happening during that time. ... Read More

Sales

November 28, 2018 By Salesforce Canada

5 Ways for Keeping Customer Service Personal

The more you humanize your customer service, the more customers will likely start treating chatbots, portals and even automated phone trees as though they were living, breathing members of your team. ... Read More

Customer Service

November 26, 2018 By Salesforce Canada

Waking the Sleeping Giant

Learn about Doug Stephens’ outlook on the Canadian retail sector, the replenishment economy and how omnipresence can ensure long-term survival by downloading the eBook, Waking The Sleeping Giant, from Salesforce. ... Read More

Marketing

November 23, 2018 By Lee Huffman

What Is Venture Capital, and Why Do People Need It?

Many businesses turn to venture capital to provide the financial boost they need without saddling the business with debt payments. This guide will explain what venture capital is and why some businesses choose to pursue it.... Read More

Marketing

November 21, 2018 By Salesforce Canada

Want a Stronger Marketing Department? Collaborate

Whatever your goals, know that fostering collaboration will be an ongoing exercise that you should treat as an educational journey, adapting your tactics based on what you learn over time. ... Read More

Marketing