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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

October 29, 2018 By Salesforce Canada

Sunup to Sundown, How Companies Use AI to Improve Consumers’ Lives

Artificial intelligence has become a part of our daily lives. In order to keep up with connected, informed, and demanding customers, companies have to use powerful technology the right way to anticipate, assist, and attract them.... Read More

Customer Service

October 26, 2018 By Salesforce Canada

How to Save the World: The Basics of Running a Nonprofit

It is no small feat to save the world. To do so, though, requires business acumen, discipline, and social-media savvy. Follow these recommendations and over time you’ll see an increase in productivity and impact. ... Read More

Small Business

October 24, 2018 By Jessica Bennett

Turn Your Customer Service Team into a Source of Revenue

You can help your business thrive by investing more time, resources, and support in your customer service team. Empower your reps and then watch how they delight your customers and grow your bottom line. ... Read More

Customer Service

October 23, 2018 By Salesforce Canada

Salesforce Offers New Data On Canada’s Small Business Landscape And Launches FemaleForce

The dramatic impact of technology on Canada’s small businesses over the past few years makes it difficult to predict what the landscape will look like in the future, but recent data makes one thing absolutely clear: female entrepreneurs will be making their mark. ... Read More

Small Business

Financial Post profiles Salesforce’s commitment, growth and values-based alignment with Canada

October 22, 2018 By Salesforce Canada

Why tech giant Salesforce is cozying up to Canada

Canada’s second largest national newspaper, the National Post, published a full-page story profiling Salesforce’s growth in Canada with the headline “Tech giant Salesforce is getting cosy with Canada”. The piece features interviews with Salesforce's Co-CEO Keith Block and EVP of Corporate Relations... Read More

Small Business

October 19, 2018 By Jessica Bennett

Five Ways to Ensure Your Company Is Customer Centric

No company can change the way their marketing, sales, customer service, and other departments operate overnight, but your leadership can make the decision to adopt a customer-centric mindset.... Read More

Customer Service

October 18, 2018 By Salesforce Canada

5 Questions With . . . LevelJump

In this latest post in our series celebrating Small Business Month across Canada, we spoke with LevelJump Founder and CEO David Bloom to learn more about the company’s growth, and his lessons learned. ... Read More

Small Business

October 17, 2018 By Salesforce Canada

5 Books Every Marketer Should Read

All 5 of these books have something to say about what it means to act as a marketer in 2018, and maybe even about what that role might look like tomorrow. ... Read More

Marketing

October 16, 2018 By Salesforce Canada

5 Questions With . . . Versature

It’s been named one of Canada’s fastest-growing firms and it was recently acquired by net2phone, but there’s one bit of news about Versature that might be even more impressive to other small and medium-sized businesses: a customer retention rate of 102%. ... Read More

Small Business

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Customer Success

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

Sunup to Sundown, How Companies Use AI to Improve Consumers’ Lives

How to Save the World: The Basics of Running a Nonprofit

Turn Your Customer Service Team into a Source of Revenue

Salesforce Offers New Data On Canada’s Small Business Landscape And Launches FemaleForce

Why tech giant Salesforce is cozying up to Canada

Five Ways to Ensure Your Company Is Customer Centric

5 Questions With . . . LevelJump

5 Books Every Marketer Should Read

5 Questions With . . . Versature

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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