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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

July 31, 2014 By Salesforce Canada

10 Tips for Growing Your Career from Salesforce.com’s Woman of the Month

The salesforce.com Woman of the Month campaign turns the spotlight on the amazing women who help make salesforce.com the World’s Most Innovative Company and one of the best places to work. Honorees are nominated by fellow employees and selected by a dedicated committee that works to ensure a... Read More

Cloud, Featured

July 30, 2014 By Salesforce Canada

Winner Take All: 4 Tips for Navigating the New Sales Landscape

In competitive environments, maximizing profits is crucial to success. This holds true in every industry—but recent trends have particularly important implications for sales operations. An emerging purchasing trend—which is as troubling as it is exciting—is the effort by large companies to reduce... Read More

Sales

July 29, 2014 By Salesforce Canada

The Need for Speed: Meeting the Mobile Challenge

Can you imagine a scenario where you ask Apple’s Siri a question, and she says, “Can I get back to you in five minutes?” Wouldn’t that be irritating and not at all helpful? Besides, what would she do for five minutes? Information and information requests have a shelf life. The information is... Read More

Customer Service, Featured

July 28, 2014 By Salesforce Canada

The Customer Is Always Engaged: 4 Steps to Social Media

There’s an old saying in business, “The customer is always right.” We all know that isn’t necessarily true all the time, but one thing is: The customer may not always be right, but they are always engaged. Social media has given customers all around the world the opportunity to share their... Read More

Marketing

July 24, 2014 By Salesforce Canada

6 Reasons You Should Be at Connections this September

There’s another conference in the cloud, and it’s all about digital marketing. This September, thousands of marketers will converge on Indianapolis for Connections, the Salesforce ExactTarget Marketing Cloud’s industry-premiere digital marketing conference, dedicated to inspiring, enabling, and... Read More

Featured, Marketing

July 23, 2014 By Salesforce Canada

Why the Best Customer Service is Invisible

You’ve heard it time and time again—customer service is a very hands-on part of a business, and if you rely too much on technology, you’re driving away customers. This can certainly be true at times, but not all the time. In fact, the best customer service is invisible and readily used by... Read More

Customer Service

July 22, 2014 By Salesforce Canada

Why You Don’t Need a Developer to Run Your Business From Your Phone

The benefits of mobile technology on the workforce are only increasing. Businesses that empower their employees with mobile tools are seeing better productivity, streamlined processes, improved customer relationships, and more. And often it’s the simplest solutions, built by non-developers, that... Read More

Featured, IT

July 21, 2014 By Salesforce Canada

7 Principles for Successful Sales Leadership

One of the perks of my job is the interaction I am privileged to have with so many really great sales leaders around the world. In a recent tour of some of our great customers, I was struck by some common principles that are applied by those sales leaders who are at the top of their... Read More

Featured, Sales

July 18, 2014 By Salesforce Canada

Infographic: Do's & Don'ts of Social Selling

Old habits die hard. This old adage is exceptionally true of ingrained behaviors like sales tactics. For years, the sales game remained relatively stagnant, but in the past few years, technology has dramatically changed consumers and is facilitating a major paradigm shift in sales tactics and... Read More

Sales

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