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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

June 12, 2020 By Jim Alkove

Is Your Remote Environment Secure? Here’s How to Keep It Safe

We’ve witnessed the largest workforce transformation in history when the world went remote almost overnight in March. As Salesforce’s Chief Trust Officer, I partner with teams across the company to ensure we seamlessly continue to deliver our service in this new environment while our global... Read More

Future of Work, Salesforce Ohana, IT, Leading Through Change, Best Practices

May 22, 2020 By Wade Wegner

5 Ways Technology Teams Can Deliver A Better Customer Experience Now

Business priorities have shifted from playing offense to defense. It is a critical time to focus on helping customers extract value from your products and services. That’s why your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience... Read More

Customer Experience, IT, Leading Through Change

May 18, 2020 By Andrea Leszek

Our Business Continuity Plan Throughout the Pandemic

Over the past month, we’ve seen healthcare, high-tech, and financial services companies shift their call center employees to work from home. We’ve also seen retailers close their brick and mortar stores to focus more on online sales. Our work at Salesforce supports these businesses as we battle... Read More

Leading Through Change, Seasonal Release, IT

April 13, 2020 By Andrew Albert

Deploy a Crisis Response App to Support Your Workforce and Business Continuity

Over the last month, business practices have changed around the world. Routines are no longer the same, and we’re figuring out where to focus and how to pivot based on changing data and operational considerations. Yet, it’s awe-inspiring to see individuals and teams, all across the world, finding... Read More

Customer Engagement, AppExchange, Apps, IT, Leadership, Leading Through Change

January 17, 2020 By Salesforce Canada

An Introduction To Low-Code App Development

The apps we use to order food in our personal lives or manage inventory at work have become so sophisticated that creating software now feels more than merely a technical discipline. App development seems to have become almost an art form. And unfortunately, not all of us consider ourselves... Read More

IT, Platform

December 4, 2019 By Jessica Bennett

Beyond the Help Desk: How IT Keeps a Business Running

When the printer breaks or the company website goes down, it’s time to get help from the IT department. Too often, however, the appreciation for the IT team stops there. Many company leaders have little or no idea what their IT department does, or, more importantly, what their information... Read More

July 21, 2017 By Salesforce Canada

How Technology Can Boost The Benefits Of Being Your Own Boss

Sometimes launching and running a small business is described as a dream, but it’s important that the process of turning that dream into reality doesn’t turn into a nightmare.Technology doesn’t solve every problem, but it can get you closer to the future you first imagined. ... Read More

February 20, 2017 By Salesforce Canada

How Manufacturers Must Adapt in the Age of the Customer

Products and processes have always been a priority – that’s understandable. Change has been continuous: manufacturers have been on a journey that has taken them from the sweat of physical production towards automation and robotic assembly. Now a connected future beckons, with the dizzying potential... Read More

Manufacturing, Artificial Intelligence, IT

September 21, 2016 By Amanda DiSilvestro

Technology Tips that Help Increase Productivity When You Work from Home

Whether you made the conscious choice to work from home or it’s just the nature of your job, there are plenty of apps and other forms of technology that can help make your day a little easier and a lot more productive. ... Read More

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