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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

September 25, 2019 By Salesforce Canada

Meet The Canadian Trailblazers: Elodie Martinez

She’s fearlessly moved to new countries where she didn’t speak the language, taken on roles for which she had little previous experience and eagerly dove into learning about new technologies. Suffice it to say that Elodie Martinez has no problem trying new things. It’s one of the many attributes... Read More

Trailblazer Story, Customer Story, Customer Success

February 22, 2016 By Kelsey Jones

How to Improve Social Media Customer Service

Once you have the basics of social media customer service down, it's time to step up your game. These tips will help your company connect with your customers even better.... Read More

Customer Story