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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

April 13, 2021 By Salesforce Canada

Loopio Offers Research On How North American Firms Can Win More RFPs In 2021

Lots of companies spend their time responding to lucrative requests for proposals (RFPs), but Kathryn Bennett suggests they could win more of them by asking themselves a few questions first. The director of RFP Excellence at Canadian-founded Loopio — which provides software to assist with proposal... Read More

Customer Success

September 25, 2019 By Salesforce Canada

Meet The Canadian Trailblazers: Elodie Martinez

She’s fearlessly moved to new countries where she didn’t speak the language, taken on roles for which she had little previous experience and eagerly dove into learning about new technologies. Suffice it to say that Elodie Martinez has no problem trying new things. It’s one of the many attributes... Read More

Trailblazer Story, Customer Story, Customer Success

December 28, 2018 By Salesforce Canada

The Smartest Ways to Invest in Your Customer Service

Most businesses follow at least one common rule: If you want to make money, you’ve got to spend money. The way they do so, however, may overlook something really important. Lots of companies will allocate financial resources to hire and train salespeople, as well as the dollars required for tools... Read More

Customer Success

July 29, 2015 By aaron orendorff

Beyond Google: Clever Ways to Get Organic Leads to Your Site

Look beyond Google for leads. With these six marketing tools you can increase your organic leads and worry less about Penguins, Pandas, and other updates.... Read More

Customer Success

July 29, 2015 By Salesforce Canada

How Salesforce is helping disrupt the real estate brokerage business: Q&A with Rokham Fard, CMO TheRedPin.com

In 2010, three friends and I founded TheRedPin.com. We recognized that the real estate industry is one of the few sectors not influenced by technology advancements and so our vision was to connect people, data and technology to create a completely new real estate experience for buyers and sellers.... Read More

Customer Success

June 15, 2015 By Ritika Puri

7 Subtle Yet Powerful Ways to Build Stronger B2B Relationships

When it comes to relationship building, the smallest gestures matter most. In this post, learn how to forge stronger bonds with customers and prevent churn. ... Read More

Customer Success, Customer Service