July 24, 2017 By Salesforce Canada

3 Budget-Friendly Ways for SMBs To Improve Customer Experience

While there can be great value in establishing a specific budget allocated towards CX design, there’s also a lot that organizations of any size can do today, using many of the resources they’ve already put towards other activities, that can accomplish the same thing.... Read More

Customer Service

July 21, 2017 By Salesforce Canada

How Technology Can Boost The Benefits Of Being Your Own Boss

Sometimes launching and running a small business is described as a dream, but it’s important that the process of turning that dream into reality doesn’t turn into a nightmare.Technology doesn’t solve every problem, but it can get you closer to the future you first imagined. ... Read More

IT

July 19, 2017 By Salesforce Canada

The Art of Sales Training Refreshers

Far from feeling like a waste of time, a great sales training refresher session will take the team one step forward from where they were before — and reduce the danger of slipping back into any bad habits. ... Read More

Sales

July 18, 2017 By Salesforce Canada

Why It’s Time To Add Chatbots To Your Customer Service Team

Service and support can be complex in any company, but chatbots represent a unique opportunity to become faster, more efficient and ultimately more effective. ... Read More

Customer Service

July 14, 2017 By Salesforce Canada

A Journey Analytics Primer For Modern Marketers

Journey analytics begins with paying closer attention to how your customers navigate their way through the marketing channels you operate, and then optimizing those channels to make an easy, more compelling experience. ... Read More

Marketing

July 12, 2017 By Salesforce Canada

Salesforce Now Live on Amazon Web Services Cloud Infrastructure in Canada

Salesforce, the global leader in CRM, today announced that it is now live on Amazon Web Service (AWS) Cloud infrastructure in Canada. Customers in Canada can access the Salesforce Intelligent Customer Success Platform, including Sales Cloud, Service Cloud, Salesforce Platform, Community Cloud,... Read More

Featured, News

July 10, 2017 By Salesforce Canada

6 Ways Coaches Build Top-Performing Sales Teams

No one starts out as a top performer, but many more sales reps could turn into one with the right coach standing behind them. With the right technology tools to assist with the process, this is a perfect moment to get started. ... Read More

Sales

July 7, 2017 By Salesforce Canada

How SMBs Can Make Their Customer Service Experience As Easy As 1, 2, 3

A great customer service experience is something everyone remembers, but they may not realize the hard work that goes into making it happen on a daily basis. Having a plan early, along with the right technology and real commitment are the three pillars that make it a lot easier. ... Read More

Customer Service

July 5, 2017 By Salesforce Canada

How Startups Can Bring Innovation To Their Sales Strategies

Learn how startups can sell more easily by embracing some of the elements that distinguish them from their larger counterparts and turn them to their advantage.... Read More

Sales

Salesforce Canada

3 Budget-Friendly Ways for SMBs To Improve Customer Experience

How Technology Can Boost The Benefits Of Being Your Own Boss

The Art of Sales Training Refreshers

Why It’s Time To Add Chatbots To Your Customer Service Team

A Journey Analytics Primer For Modern Marketers

Salesforce Now Live on Amazon Web Services Cloud Infrastructure in Canada

6 Ways Coaches Build Top-Performing Sales Teams

How SMBs Can Make Their Customer Service Experience As Easy As 1, 2, 3

How Startups Can Bring Innovation To Their Sales Strategies

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