March 20, 2019 By Salesforce Canada

What B2C And B2B Customer Service Reps Can Learn From Each Other

Though these worlds sometimes seem very far apart, it behooves those running customer support operations in either environment to make sure they look for inspiration and best practices from their counterparts. ... Read More

Customer Service

March 18, 2019 By Salesforce Canada

6 Examples of Startups Doing Customer Service Right

The following are hypothetical examples, but they can and do happen within real world startups -- the ones whose customer service prowess suggests we’ll be hearing about them for a long time to come.... Read More

Customer Service

March 15, 2019 By Salesforce Canada

Sell More by Listening to Your Customers

Much like seeing, smelling or tasting, listening is something we do so naturally that it might seem a little strange at first to concentrate on it, but these are some examples of how you can train your ears to become one of your most effective sales tools: ... Read More

Sales

March 13, 2019 By Salesforce Canada

What Happens When a Salesperson Practices Mindfulness

Mindfulness has rarely been a part of the standard training programs most sales professionals tend to receive, so here’s how to go about it in a way that hopefully feels like a natural way of continuing to work.... Read More

Sales

March 11, 2019 By Salesforce Canada

Your Introduction to the Flywheel: An Alternative to the Funnel

All frameworks have their pluses and minuses, and it’s all a matter of how you implement them. There’s enough good stuff in the flywheel, however, that this is the time for organizations to get rolling. ... Read More

Sales

March 8, 2019 By Salesforce Canada

International Women’s Day: Make It More than a Marketing Opportunity

Rather than risk being viewed as using International Women’s Day (IWD) to get attention, the brands that thrive will be those who commit real time, effort and other resources toward making a difference. ... Read More

Marketing

March 6, 2019 By Salesforce Canada

How to Craft a Perfect B2B Sales Email

Let’s take a look at what goes into effective B2B sales emails, from the subject line to the body content.... Read More

Sales

March 4, 2019 By Salesforce Canada

How Bus.com Got Moving Successfully With Salesforce In Only 30 days

Bus.com is transforming the transportation industry by solving all these problems and more, and its use of Salesforce is just one example of why the company has become so successful.... Read More

Sales

February 27, 2019 By Salesforce Canada

How to Convince Investors Your Small Business Has Potential

With a comprehensive business plan, a data-driven approach and a sense of purpose at the heart of everything you do, forming that kind of partnership will start to look like an invaluable investment to almost anyone. ... Read More

Small Business

Salesforce Canada

What B2C And B2B Customer Service Reps Can Learn From Each Other

6 Examples of Startups Doing Customer Service Right

Sell More by Listening to Your Customers

What Happens When a Salesperson Practices Mindfulness

Your Introduction to the Flywheel: An Alternative to the Funnel

International Women’s Day: Make It More than a Marketing Opportunity

How to Craft a Perfect B2B Sales Email

How Bus.com Got Moving Successfully With Salesforce In Only 30 days

How to Convince Investors Your Small Business Has Potential

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