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Do you have what it takes to win the digital experience race? Join us at Dreamforce '18 to find out!
Today's customer demands are changing faster than ever. They want experiences that are beautiful and engaging, always accessible from any device, and personalized to their unique needs.
With Community Cloud, it's never been faster to build beautiful, CRM-powered experiences. And we'll show you how, all across the Dreamforce campus. In every corner, we'll have ways to get information about Community Cloud, get expert answers to your questions and hear from customers who are in the midst of their own digital experience journeys.
You'll learn why companies around the world depend on Community Cloud to not only create engaging experiences, but to also extend the power of Salesforce to their customers and partners. Come join us and learn how top brands design, launch, and update intelligent and connected digital experiences.
Grab your coffee and race to get a great seat at the Community Cloud keynote. We are hitting the road with Lamborghini, showing how the company empowers its customers with beautiful, on-brand digital experiences. Rodan + Fields will share how they empower a network of 300,000 beauty consultants with the information they need to grow their business.
Plus, we will give a sneak peek into the future or what's to come from the product, including new feature announcements that will transform you business.
Join us on Thursday at 9:00 a.m. in Moscone West. Get there early as this keynote fills up, fast!
When: Thursday, September 27, 2018, at 11:00am.
You'll find Community Cloud across Dreamforce, supercharging sales, service, and marketing. We'll be in the Sales, Service and SMB lodges, in the Campground, and making an appearance in the Salesforce Innovation Center.
We'll also have a Community Cloud Station to help you dive deep into the product and get the answers you need. Expect interactive experiences, learn from product experts, get hands-on, and see what other customers have built. This is a great spot to refuel and recharge while connecting with other Community Cloud enthusiasts from around the world.
Community Cloud Station: Palace Hotel - Second Floor: Pacific Heights Room off the Sunset Court
There will be 50+ Community Cloud sessions to choose from. Here is an exclusive sneak peek of a few exciting sessions that can't be missed:
Community Cloud Roadmap and Vision
This is the session where we reveal what's next for Community Cloud in 2019. This is the one for all you innovators out there. We'll elaborate on how we are leading the way in deploying next-gen portals, communities, and customer-facing websites that are fast, scalable, intelligent, and beautiful.
Community Cloud Digital Experience Platform
In this session, you'll see the power of the platform come to life. We'll show you how easy it is to build and launch a visually stunning, personalized, and intelligent CRM experience in the Lightning Community Builder. We'll also demo features like Audience Personalization and Targeting and next-gen content creation.
Best Practices to Setup and Deploy Sales Cloud PRM (1)
Sales Cloud PRM makes it easy to personalize the tools and information partners need to sell smarter and faster. Attendees will learn how to setup and deploy the suite of out-of-the-box PRM functionality including Partner Programs and Levels, MDF/Co-op, and Lead Distribution built natively in this turnkey app. And Appinium will demonstrate how you can leverage its AI-powered video management and learning engagement all in a suite of Lightning components to onboard your partners better and faster than ever.
Modernize the Customer Experience with Connected Portals
Delivering a first-rate customer experience requires creating an online experience that seamlessly connects customers to the information and business process they need most to be successful. Please join us to see how Salesforce customers create beautifully branded, mobile portals that effortlessly connect customers with the tools and information they need most.
Deliver at Scale in Financial Services with Automation and Lightning Communities
Scaling in any industry involves transforming manual processes into automated ones. In this session, you'll see how companies have taken cumbersome manual processes and automated them using Community Cloud in order to scale and and create connected digital experiences for their partners and customers.
Retail Innovation: Transform the Shopping Experience for Customers
Retail is constantly evolving. And the retailers that are winning are building loyalty with customers by providing the best shopping experience. Join us to hear how top brands are creating connected, personalized experiences for shoppers with Community Cloud and industry specific Lightning Bolt solutions to power sales and drive customer engagement.
Delight Your Customers with a Unified Commerce + Self-Service Community Experience
Business buyers today expect a seamless commerce and service experience that enables them to seek products and support from one location. This session will show how Community Cloud and Community Cloud can work together to deliver a holistic, seamless customer experience.
Redefining Content: Beyond Media into CRM
Think you know everything about Content? We're about to change all that. When we think about traditional CMS, we think about images, videos and text. But today Salesforce Community Cloud is redefining content. Come and learn how to incorporate CRM, Process and catalogs into your content strategy.
Healthcare Innovation: Empowering Patients and Providers with Connected Self-Service
As the healthcare industry shifts to value-based care, biopharma is helping to lead the transformation with customer-centric digital experiences for better health outcomes. Hear how two leading companies are using Self-Service Communities to educate, resource, and engage with their patients, providers, and caregivers.
Lightning Bolt allows customers and partners to package their Communities- including components, apps, design, and processes - into a reusable template. An ecosystem of partners have created Lightning Bolt solutions for every industry, helping you get started faster than ever.
Where can you see these industry solutions?
