It’s no great secret that while many industries have experienced sweeping disruption in how companies interact with customers, healthcare has, in many ways, lagged behind. Both companies and patients are more cautious when it comes to healthcare (as they should be).

But now patients are asking for more, particularly when it comes to how they communicate with their physicians. Additionally, as health-oriented consumer products (like wearables) permeate marketplaces, patients are looking to turn these trends into tangible health results. Patients expect receiving medical help to be as easy as calling an Uber, but right now it’s like hailing a taxi on a busy Manhattan street...in a rainstorm.

Salesforce Research surveyed more than 2,025 U.S. adults for the State of Connected Patient Report to discover what patients are expecting when it comes to their relationships with doctors and primary care providers. Here are a few key findings on what patients are looking for in the future of the doctor/patient relationship.

• 62% of U.S. adults with health insurance and a primary care provider would be open to virtual care treatments, such as a video conference call for non-urgent matters
• 78% of patients who own a wearable would want their doctors to have access to data created by the device
• 61% of patients who have been, or had a family member, hospitalized in the last two years say that post-discharge improvements can be made via better communication with their doctor and care teams

Find out why 63% of patients would choose a primary care physician who uses data from their wearable devices over one that does not. Get your free copy of the study now: 2016 Connected Patient Report.