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CIOs and their departments are under increasing pressure to align with the rest of the organization. The more effectively IT can provide innovative apps and workflows that meet the needs of the Business, the faster an organization can go.
To achieve the necessary speed and agility, companies often use a Governance framework. In fact, a recent review of Salesforce’s most successful customers found that each leverage a Governance framework to ensure collaboration and alignment between the Business and IT.
The Salesforce1 Platform offers the below set of capabilities that match and align with Governance frameworks. These tools enable IT to better manage applications, while implementing best practices:
A Center of Excellence (CoE) to supervise processes.
Change management to oversee project lifecycles, from requirements to production.
An org strategy for structuring areas where apps will reside and run.
Design standards that monitor coding, data volumes, integration, testing, and more.
The following are six of the major reasons to add a comprehensive Governance framework approach to your Salesforce environment:
Many industries require IT’s guidance when it comes to meeting regulatory requirements. A Governance framework helps the department adhere to any rules around access, data, security, and visibility by facilitating the sharing of information.
One way a Governance framework’s value is delivered is through cost savings, a result of reusing IT best practices and adopting standard processes across the board.
Aligning with the Business is all about successfully delivering the solutions they want and need. A Governance framework improves IT’s development process so the correct skills are in place to accomplish this in an efficient and rapid manner.
With a Governance framework in place, a CoE becomes a “Center of Innovation.” IT can see the big picture and better focus on key goals. This allows the Business to move at their own pace, not one set by traditional IT, and quickly test and try out new ideas.
To decrease an overall program’s time-to-value, and increase IT’s value-added services, business demands must be a priority. CoEs enable better communication around, and development of, the application roadmap.
The end result and ultimate benefit of a Governance framework is an improved working relationship between the Business and IT. Clearly-defined roles, responsibilities, and expectations accelerate processes and help the organization go faster.
For a deeper dive into best practices for managing your IT org, check out "Enterprise Architecture: Single-org versus Multi-org Strategy."
