Whether you’re a new customer or a loyal user, there are always new resources to tap into for leveraging Salesforce. Every customer is different, and we want to make sure you’re using all of the awesome features that will give your business a leg up.

That’s why we’ve introduced “Virtual Circles of Success,” live weekly online roundtables where our customers can help each other, share tools and tips, and get peer advice. The Salesforce Customer Success team will also be on-hand to direct the discussion and answer any questions. This isn’t a webinar; we want interactive discussions where similar-sized customers can hone in on the features most important to their business and problem-solve together (with help from our knowledgeable staff).

Take a look at the six roundtable discussion topics below, each is 90-minutes long, to see which is right for you and your business, and visit our Customer Roundtables page to see days, times and registration info for each session.

Small Business Growing Pains

Learn and discuss how other Salesforce customers determined which features and processes should be adopted, how they introduced change to their users and what resources were leveraged when they needed them.

Weather the Storm of Change Management 

Change is never easy, but with the right tools you can implement new features and production changes seamlessly. In this roundtable, the discussion will focus on how you and other customers determined roles and responsibilities, processes and incentives for making a smooth transition.

Metrics to Know to Run Your Business

Metrics are critical in business assessment, and salesforce.com has plenty of features for comprehensive analytics to track performance. Learn from other Salesforce customers on which tools they’re successfully using, helpful strategies and best practices. 

Look Before You Leap Into the Sales Cloud: Small Business Edition

We’ll help you make the right decisions when implementing Salesforce, including who to choose for the implementation team and tips for honing in on the right sales process for your business. You’ll hear about other successful small to medium customers and how they leveraged salesforce.com resources.

Salesforce Implementation: It's a Walk in the Park 

Business is always changing, organizations grow more complex and users evolve. It’s important to be prepared, and this roundtable is about creating a roadmap for success, planning for growth, and using Salesforce to assist with expansion.

Become a Data Management Rockstar

Data management is critical for all areas of your business; with this virtual discussion you’ll learn how Salesforce can help with the right tools and hear more about best practices and top data validation rules.