Every company wants to increase workforce productivity, but it’s hard to know where to start.  Thankfully, there are hundreds of solutions that boost productivity on the AppExchange. Productivity can take many forms in your organization, so let’s talk about a few key app categories that your team can deploy to save time and be more effective, no matter where they are.  Time to get a little more App Savvy. 

Productivity in the field

We’ve all experienced the all-day wait for the cable guy, repairman, plumber, etc. and it’s inevitably frustrating.  Wouldn’t it be great to offer your customers a narrow and accurate appointment window as part of a great customer service experience?

The AppExchange offers powerful mobile field service apps that not only give mobile employees access to all the critical information they need to do their jobs, but also optimize field work schedules. Apps like ETAworkforce Field Service from TOA Technologies use predictive analytics to produce incredibly accurate appointment estimates, maximizing efficiency by helping you assign the right person to the right job. Field employees can easily use their mobile devices to access and update customer records, exchange information, trade equipment, or even call for help when they need a second set of hands.  By using field service apps to optimize schedules and the flow of information, you can better serve your customers through highly productive field employees.

Productivity within your sales team

Sales team motivation through gamification is a rapidly growing area of interest to sales leaders. In a business context, gamification is about the strategic use of contests and competition to motivate particular behaviors to achieve goals and objectives.  Basically, gamification is the practice of “putting fun to work” to drive productivity and performance. 

This isn’t a new idea – sales contests have always been a great way to motivate a sales team – but, in the past, these contests have been cumbersome to execute and frustrating to track manually.  Not anymore: Today, there is a wide range of powerful apps designed to boost productivity on your sales team through competition. For example, Hoopla for Salesforce makes it easy for managers to set goals, create contests and motivate performance around key metrics.  Updates can be broadcast live on any TV in the office or on employees’ computer screens to showcase top performers and keep your sales team engaged. 

Your sales team thrives on competition, so give it to them!  You’ll be amazed by how a little healthy, high-visibility competition quickly creates an engaged, high-performance culture that delivers dramatic gains in sales productivity and performance. 

Productivity across your company

Building customized documents for your customers is usually a repetitive exercise in cutting, pasting, formatting, and editing.  We’d all love to just click a button and have beautiful, accurate, client-customized documents and presentations magically appear without hours of painstaking work.

With powerful document generation apps from the AppExchange, you can create customized documents with a click of a button so your sales and services team can spend more time with prospects and customers and less time manually editing written materials.

LOOP Document Services from longtime AppExchange partner, Drawloop, offers one of these proven document creation apps and specializes in creating client-specific Dynamic Document Packages.  Within Salesforce, Drawloop pulls information from your Salesforce data and other document sources like Word, Excel, Powerpoint, and PDFs to automatically create well-formatted quotes, proposals, presentations, contracts, invoices, marketing materials, account plan summaries and more. Your document will be branded, professionally formatted, and up-to-date with the most accurate customer information that lives in Salesforce.  You’ll be a hero for moving these onerous document creation processes to the cloud, and you’ll love the workforce productivity boost that comes with it.  

With a hint of App Savvy, you can easily increase workforce productivity for teams all across your company.  Visit the AppExchange to find more than 2,000+ apps designed to make working efficiently easier for everyone in your organization.

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