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Screen shot 2013-09-30 at 4.33.17 PMOne of the best ways to excel at customer service is to understand and organize employee interactions with customers and ask for feedback. Here are four approaches to do that:

  1. Personal observation
  2. Ask for feedback
  3. Break down barriers
  4. Provide contact information 
Learn more about these four secrets in our infographic.
4 Customer Service Secrets Infographic from Salesforce

 

Ready to make your customer service exceptional? Download our free ebook, 6 Secrets to Exceptional Customer Service, at the button below.

 

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