![Fact or Fiction: 5 Customer Service Myths [Infographic]](http://www.salesforce.com/content/dam/blogs/legacy/2013/08/6a00e54ee3905b883301901eb64309970.jpg "Fact or Fiction: 5 Customer Service Myths [Infographic]")
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Myth: Fewer customer complaints is better for business.
In fact, a company needs to understand customer issues in order to solve problems. Therefore, the more open you are to complaints, the better!
Learn what's fact and what's fiction with customer service myths in this infographic and see how they can change the way you do business.
Then, download our free ebook, How to Create a Customer Service Process That Enhances Your Bottom Line, which includes even more facts that debunk common customer service myths.
Read more myths, truths and ideas about customer service with our free ebook below.
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