When Seagate decided to use a cloud platform to build enterprise mobile and cloud apps for their employees, they had four specific requirements in mind. The platform needed to allow for easy maintenance and security, automated processes, unified and reusable app capabilities, and simplified onboarding.

Ultimately, Seagate chose Salesforce Platform and has since used it to quickly deliver more than 40 apps across multiple lines of business. In addition, Seagate has seamlessly integrated their back office data from Oracle ERP with the new apps, using Informatica.

Samuel Abraham, Senior Manager, Seagate Technology and Project Management Group, details the four main factors in the company’s approach.

1. Easy maintenance and security

Using the Salesforce Platform, Seagate built one common set of security services. Developers from different lines of business in Seagate are able to support the common set of services because it doesn’t require time-consuming infrastructure maintenance and overhead. In addition, the company no longer needs to worry about software upgrades.

2. Automated processes

Seagate has dramatically improved employee productivity by automating previously paper processes using new apps built on the Salesforce Platform. Processes are much more efficient and have resulted in faster transactions, response times and recommendations. One example is Seagate’s time and attendance app. The staff has found it to be very user friendly and managers are able to efficiently approve hours from their mobile devices.

3. Unified and related app capabilities

Once Seagate planned the functional requirements for their applications, they were able to pull that information into the Salesforce Platform, creating a unified set of app functionalities. This made them available as a reusable set of capabilities across every app rather than only in individual apps. Data is shared and stays current. There is no extra maintenance required for the applications to share services across the platform.

4. Simplified onboarding

Seagate found that they were able to train and onboard their staff to the Salesforce Platform very quickly. Not only was there a keen interest among employees to build on the platform, they didn’t need a complicated skill set to be brought up to speed in an efficient manner. Existing Java developers were able to quickly ramp up on the Salesforce Platform and business analysts could take on some of the front-end app development tasks, such as prototyping for simpler apps.

Join us this Thursday, August 22 at 1 p.m. EST to hear more on how Seagate unlocked its back office data with over 40 modern cloud and mobile apps built on the Salesforce Platform. Register by clicking the button below to learn:

· How you can unlock hidden value in your back office data

· Seagate’s approach to building modern apps across multiple lines of business using the Salesforce Platform

· Best practices for integrating the Salesforce Platform with legacy back office systems using Informatica

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