LinkedIn’s
reputation as a top recruiting watering hole is well-earned -- how many of us
can give credit to LinkedIn for helping us hire that rock star employee, or
take that next step in our careers?
However,
there is another LinkedIn feature which is relatively less well-known and
under-utilized. This is the ability to create a Company Page. Registering and
maintain such a page is an incredible opportunity for B2B companies who want not
only to recruit the best, but also establish a thought leadership position in
their industry.
For
example, at salesforce.com, we have grown our LinkedIn Company Page by 125% in the past few
months by regularly posting timely content that resonates with our followers --
breaking company news, event invitations, emerging trends in our industry,
insights into company culture and hiring tips. As a result, LinkedIn is now one
of our top-performing channels driving inbound traffic (and leads) to our blog
and website.
I am going
to share 7 practical tips for unlocking the value of your LinkedIn Company
page:
Tip 1: Set up your page
If you
don’t yet have a Company Page on LinkedIn, grab it now. It’s free! Even if you
can’t start posting consistently right away, this will still make your business
more discoverable. Add your company description and start planning what content
would be most appropriate to share with your followers.
Tip 2. Start posting content regularly
What
to post? It all depends on who is following you (Tip 5), but avoid copying and
pasting what you have already shared on other social channels. Think about your
busy professional followers -- will your status update help them to stay
competitive and succeed in business. For example, you can never go wrong with
sharing favorable company news or trends in your industry.
Once you
have developed a content plan and know what content you want to share, start
posting at least one time per week. Once you post, 70% of your post views will
come within the first 48 hours. LinkedIn users visit the site early morning and
after work, so it’s good to post in the a.m. and after work.
Tip 3. Target your posts by Industry or Location
LinkedIn
give you the ability to target your company’s status updates to very specific
audiences. You can pick the people who see your update, based on their industry,
job function, location or seniority. For example, if you have a post that would
be of interest to California-based VPs of Sales, you can target it only to them
and not spam the rest of your followers. What company doesn’t want to deliver the right content to the
right people?[ Read our case study of how we used Targeted
Posts for driving attendance to a UK event]
Tip 4. Increase the reach of your posts
When
you post to your company’s LinkedIn’s page, only your page followers will see
your post unless 1) they like it and share it with their personal network or 2)
you share it with your personal network or a LinkedIn Group(s). The more times
your post gets shared, the more likely is that you will gain new followers or
that your post will make it to the “trending posts” section of LinkedIn. To
fuel the fire, ask your employees to follow your Company page and share your post
of interest with their own networks. Join industry groups and share your
content there.
Tip 5. Get insights on your followers
Make sure
you make use of the Follower Insights tab to understand your audience. The tab
will give you information about follower demographics, engagement levels,
update impressions, total following, and recent followers. This will enable you
to make better decisions about what and when to post.
Tip 6. Drive inbound links
When
posting, think about how to drive traffic back to your company website or blog.
We’ve found that LinkedIn status updates are highly effective in directing high
quality leads to our blog, website and events pages.
Top 7. Engage
If you are
posting great content, your followers will comment and ask questions. Stay
engaged and follow up. An interesting element of the LinkedIn Company page is
that when you reply to a comment, you can only do this as yourself (eg. Jane
Doe) and not as the brand. Jump in to answer questions and soon you will
build their own network and put a human face on the company’s posts.
Check out “The Perfect Linkedin Post” infographic for more guidelines about posting on LinkedIn.
To learn more about the future of marketing using social media, join us at Dreamforce '12. Register now!
Since this original blog post, LinkedIn has rolled out an update to the LinkedIn Company Pages to a limited set of pre-release customers featuring enhancements including the ability to upload a larger brand image. Check out our Salesforce page for a sneak peak of what’s to come.