Marc Benioff hosted Sir Richard Branson, founder of Virgin
Group and renowned adventurer and entrepreneur, for an hour-long chat at
Dreamforce.
Sir Richard
Branson shared inspiring lessons from his 45-year tenure as an entrepreneur. He
started off at 16 by founding his magazine Student and moved on to
creating Virgin Records, Virgin Atlantic Airways, and over 400 other companies.
Scroll to the bottom of the page for the video recording of the chat.
Otherwise, here is
a list of notable quotes we heard from Sir Richard Branson at the talk:
“There is
no point in starting a project unless you are going to shake up the status quo.
No point in starting a business unless you are can shake up the industry.”
“For a
company not to embrace social media...they got their head in the sand. Social
media has overthrown governments.”
“With
Virgin is never about what’s the cheapest way to do it or what’s the fastest
way to do it...It’s about what’s the most amazing way to do it.”
“I have
always dreamt big (as you and people in this room have) and always believed
that you can set yourself big challenges and targets and then you just need to
catch up and make them become reality.”
“In the UK I
have been lobbying the government to do entrepreneurial loans instead of
student loans... For some people it’s much better to just get out in the real
word and say, “screw it, lets do it” and give it a go. You learn so much from
being in the jungle and building a business from scratch.”
“The best
way of learning about anything is by doing.”
“Being an
adventurer or entrepreneur is not that dissimilar -- if you are an entrepreneur
you try to create things that have not been created before, to push boundaries
forward. If you are an adventurer you are trying to break world records that
haven’t been achieved.”
“Most people
are not thinking I want to create a business...they are thinking as it was in
my case...'I want to start a magazine for young people to campaign against the
war in Vietnam,' which I thought was an unjust war. The business aspect was just
to pay the bills. I didn’t start most ventures to make money -- I started them
because I couldn’t achieve something unless I created them.”
“Conventional
wisdom is to stick with one business you know. If you look at top 30 brands in
the world almost all of them specialize in one area. Virgin is different --
it’s become a way-of-life brand. It reflects my personality -- I didn’t
not go to university, I spent live learning everything there is to do with
life.”
“What is a
business -- a business is a group of people, first you need to find exceptional
persons to run the business.”
“I learned
early on the importance of delegation. The moment you have more than one
business you have to accept that. It’s worthwhile to find somebody better than
yourself so you can think of the bigger picture and do entrepreneurial stuff.
If you delegate you have to be careful not to second-guess people and let them
make mistakes without jumping on top of them all the time.”
“Give
people the freedom to make mistakes.”
“Run your
company like a family. Genuinely like a family.”
“My family
brought me up to always look for the best in other people. I love people, I
love spending time with people, I love learning from people."
“Over 45
years I have learned a lot from making mistakes. I think if you are fortunate
enough to have succeeded in life it’s important to share ideas with other
people.”
“Life is
short and you will find you are going to come in contact with the same people
again and again. If you treat people well they will come back and if you treat
them badly they will not. Then you are not leading a very fulfilling life.”
“If you are
smaller competitor taking on a bigger competitor, you have to pull their tail
quite a bit. That’s what we did with British Airways”
“Humor is a
very important part of building a business. Not taking yourself too seriously
and being willing to have a sense of humor is key. For example, our windmill
Virgin salt and pepper shakers got stolen so often that we were losing money on
that. Instead of pulling them from flights, we wrote on them “pinched from
Virgin Atlantic.” They became our best marketing device.”
Watch the entire chat in the video below: