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We’ve got three brand-new Premier Online Training courses designed to enhance the skills and knowledge of Sales and Service Cloud Implementation Experts. 

Sales Cloud Success: Implementing Sales and Marketing

Service Cloud Success: Implementing Salesforce Knowledge

Service Cloud Success: Implementing Case Management Across Channels

In these courses, you will follow Salesforce.com Certified Sales and Service Cloud Consultants as they demonstrates best practices through six phases of implementing sales and marketing, Salesforce Knowledge, and the Salesforce Service Cloud for their clients.  

Service Cloud Success_Blog - 10 Oct 2011

  • The courses are available now for all Premier Success Plan Customers on the Help site: Help & Training | Take Training | Online Training | "Find a Course" for Business Analyst. 
  • Don’t forget, there are over 100 Salesforce training courses for all user roles. Get access to them with a Premier Success Plan