Salesforce

Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, blockchain, voice, and artificial intelligence—to connect to their customers in a whole new way. They are coming to us as their trusted advisor, and together we are transforming their businesses around the customer.

Apr 06, 2023 By Salesforce

What Does ‘Real-Time Marketing’ Really Mean? And How Can it Wow Your Customers?

Marketers know it’s important to reach customers in “real time.” But what does “real time” really mean when it comes to marketing? ... Read More

Marketing Cloud, Marketing

Apr 05, 2023 By Salesforce

Infographic: Scale Service Efficiency To Reduce Costs And Grow Customer Loyalty

Customer service can be a revenue generator rather than a business cost. Investing in technology that drives service efficiency can help maximise ROI. ... Read More

Infographics, Service Cloud

Make Your Sales Reps Love AI as Their New Team Member

Mar 27, 2023 By Salesforce

4 Ways to Make AI the New Team Member Your Sales Reps Will Love

With the right approach, even the most sceptical sales team can be won over by artificial intelligence (AI).... Read More

Sales Cloud, Digital Transformation

Mar 08, 2023 By Salesforce

How to Close More Sales Deals While Saving Time and Costs

In today’s economy, sales leaders need to maximise efficiency and cut costs. Achieving success now will need teams to sell smarter, not harder. ... Read More

Future of Work

Engage Subscribers with Digital First, Automated Experiences

Mar 01, 2023 By Salesforce

3 Steps To Increase Your Contact Centre Revenue

Tools that free up agents to keep customers satisfied can have a direct impact on contact centre revenue.... Read More

Digital Transformation, Customer Service

Feb 22, 2023 By Salesforce

6 Ways to Make Sure Your IT Investment Pays Off

Follow these six steps to gain the most value and return on IT investments.... Read More

Digital Transformation, Customer Story

Jan 31, 2023 By Salesforce

More Pathways for Students To Join the Salesforce Ecosystem in Singapore

Salesforce has always been committed to workforce development programmes focused on training, reskilling, and helping people get hired for the jobs of the future. Read more on its collaboration with The Institute of Technical Education (ITE) in Singapore.... Read More

Business as a Platform for Change

3 Customer Engagement Strategies That Marketers Can't Ignore

Jan 26, 2023 By Salesforce

Infographic: 3 Strategies That Will Engage And Wow Your Customers

Drive efficient growth by wowing your customers. These engagement strategies will put the customer at the heart of everything you do.... Read More

Infographics, Marketing

What Can Sales Professionals Do to Boost Productivity?

Jan 18, 2023 By Salesforce

Infographic: Boost Sales Productivity With Tips That Work

Sales is a tougher job than it used to be. The good news is that there are things you can do today that will help you increase productivity.... Read More

Sales, Infographics