Feature

Jul 12, 2021 By Salesforce India

Why White Glove Service is Key to Your Customer Success Strategy

Customers expect white glove service from the brands they love. Learn how businesses can continue to delight customers with technology.... Read More

Customer Engagement

Jul 06, 2021 By Sundeep Kamath

In-Step with Customer Expectations: How Technology can help Service Teams Deliver Connected Experiences

Get insights from our Regional Sales Director of Service Cloud into how businesses can enhance engagement through customer service to drive business growth.... Read More

Customer Engagement

Jul 01, 2021 By Anuradha Tyagi

Indian Retail: Trends and Opportunities in 2021 and Beyond

Find out what Indian retail consumers want, how that will impact your retail business, and where to focus your investments--all on the Salesforce blog.... Read More

Digital Transformation

Jun 29, 2021 By Mithlesh Razdan

5 Ways to Make Your Retail Bank More Customer-centric

Putting customers at the heart of everything you do is a key component of retail banking success. Here are five ways to build this customer-centricity.... Read More

Customer Engagement

Jun 24, 2021 By Salesforce India

Salesforce Bets Big on Tech Adoption in India: An Interview with Arundhati Bhattacharya

India’s digital transformation may have begun before the pandemic, but it has since taken on a new urgency. Salesforce’s Arundhati Bhattacharya explains further.... Read More

Digital Transformation

Jun 22, 2021 By Salesforce India

Why Pardot is the Right Marketing Automation Tool for Sales and Marketing Alignment in SMBs

Pardot enables sales and marketing alignment to help small businesses find and keep more customers. Read on to learn how.... Read More

Digital Transformation, Small Business, SMB Spotlight

Jun 17, 2021 By Biplav Sarkar

Create Exceptional B2B Commerce Experiences That Keep Your Customers Coming Back for More: A 5-Point Checklist

B2B e-commerce platforms can make digital buying and selling much easier. But before going down the B2B commerce route, here are five aspects to consider.... Read More

Digital Transformation

Jun 10, 2021 By Salesforce India

Accelerating Digital Transformation with Rapid App Development in Low-Code Environments

Increasing internet penetration and the large base of smartphone users have made India a poster child for mobile communications. And whether it was working from home or shopping online, nearly everyone and everything went digital last year. The average time spent by a user on the mobile in 2020... Read More

Digital Transformation

Jun 08, 2021 By Salesforce India

Reimagining Field Service Management: Optimising Productivity, Transforming Service, and Maximising Safety

With inputs from Yashwant Rai, Principal Service Cloud Specialist Organisations employing field service agents have one all-consuming question during the pandemic: how to ensure both optimal operations and maximum employee safety? ... Read More

Digital Transformation

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

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Feature

Why White Glove Service is Key to Your Customer Success Strategy

In-Step with Customer Expectations: How Technology can help Service Teams Deliver Connected Experiences

Indian Retail: Trends and Opportunities in 2021 and Beyond

5 Ways to Make Your Retail Bank More Customer-centric

Salesforce Bets Big on Tech Adoption in India: An Interview with Arundhati Bhattacharya

Why Pardot is the Right Marketing Automation Tool for Sales and Marketing Alignment in SMBs

Create Exceptional B2B Commerce Experiences That Keep Your Customers Coming Back for More: A 5-Point Checklist

Accelerating Digital Transformation with Rapid App Development in Low-Code Environments

Reimagining Field Service Management: Optimising Productivity, Transforming Service, and Maximising Safety

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

Organisations Should Focus on Building Responsible AI. Here’s How.

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