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Feb 19, 2021 By Taylor Price

New Research: Is CRM the Secret to Connecting Your Business Silos?

Salesforce partnered with Forrester Consulting to evaluate the use of CRM systems across a wide range of industries.... Read More

360 Perspectives, Research, CEO, CRM, Customer Engagement, Thought Leadership

Aug 07, 2020 By Jody Farrar

What Does Salesforce Do?

Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce... Read More

CRM, Customer Experience, Digital Transformation, Salesforce Ohana, Research

Photo of happy Salesforce Dreamforce attendees

Apr 23, 2020 By Jody Farrar

What Does Salesforce Do?

Maybe you’ve heard CEO Marc Benioff speak on CNBC or CNN. You may also recognise our cloud logo, friendly characters, or our very tall headquarters in San Francisco. But, because our work in the world is so varied, we often field the question: What does Salesforce actually do? In short:... Read More

CRM, Customer Experience, Digital Transformation, Salesforce Ohana, Research, Salesforce 101 Academy