STATE OF COMMERCE REPORT 1ST EDITION

Discover Insights from 1,400 Commerce Leaders!

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small business

How to Unlock the Power of Automation

Business automation can help SMEs drive productivity and empower the workforce. Here’s where to start.

Building Bridges with Data - How to successfully close the Data Gap.

data culture

Building Bridges with Data - How to successfully close the Data Gap

Real-world examples of how companies have successfully bridged data gaps with the help of Tableau products and know-how.

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What the 2022 Peak Shopping Season Results Say About 2023

SHOPPING INDEX

What the 2022 Peak Shopping Season Results Say About 2023

Holiday shopping season results are changing. We dive into consumer behaviour to see what we can expect in the future.

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Jun 18, 2020 By Salesforce EMEA

Conversational Commerce Gives Consumers Easy, Connected Experiences

Conversational commerce is a new way to provide excellent customer service and commerce experiences on digital channels. ... Read More

Customer Engagement, Commerce, Commerce Cloud, Leading Through Change, Social Media Marketing, Retail

May 15, 2020 By Salesforce EMEA

Going Direct-to-Consumer: How-to Guide

Artificial intelligence is a broad term that refers to any type of computer software that engages in human-like activities, such as learning, planning, and problem-solving. From administrative tasks to complex capabilities, AI is disrupting nearly every business in every industry... Read More

Consumer Goods, Direct-to-Consumer, Unified Commerce, Commerce

Apr 09, 2020 By Salesforce EMEA

How Retailers Are Supporting Shoppers Amidst the New Normal

This is a defining moment in retail. With COVID-19 creating a national emergency, the majority of people are staying at home. The result is a massive spike in demand for groceries and other household essentials alongside widespread concerns about safety from both customers and employees. Retailers... Read More

Commerce, Leading Through Change, Retail, Customer Engagement

Modern retail has seen a shake up: here are 4 emerging trends to stay ahead of.

Feb 20, 2020 By Salesforce EMEA

4 Trends Shaking Up Modern Retail

Modern retail has seen a shake up: here are 4 emerging trends to stay ahead of. To discover what’s driving the retail divide, Salesforce surveyed over 10,000 consumers from around the globe.... Read More

Consumer Goods, Commerce, Retail

Jan 14, 2020 By Salesforce EMEA

Insights from 8,000 Consumers - Rethink Your Approach to Customer Engagement

The third edition of the State of the Connected Customer report from Salesforce Research considers how companies are challenged to rethink their approach to customer engagement and meet the expectations of the connected customer. ... Read More

Industry Report, Commerce, Customer Service

STATE OF COMMERCE REPORT 1ST EDITION

Discover Insights from 1,400 Commerce Leaders!

small business

How to Unlock the Power of Automation

data culture

Building Bridges with Data - How to successfully close the Data Gap

SHOPPING INDEX

What the 2022 Peak Shopping Season Results Say About 2023

Conversational Commerce Gives Consumers Easy, Connected Experiences

Going Direct-to-Consumer: How-to Guide

How Retailers Are Supporting Shoppers Amidst the New Normal

4 Trends Shaking Up Modern Retail

Insights from 8,000 Consumers - Rethink Your Approach to Customer Engagement

Editors' Picks

How an Omnichannel Strategy Benefits Businesses and Customers

B2B vs B2C E-Commerce: What’s the Difference?

How to Get Started with Headless Commerce

New to Salesforce?

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Americas

Europe, Middle East, and Africa

Asia Pacific

STATE OF COMMERCE REPORT 1ST EDITION

Discover Insights from 1,400 Commerce Leaders!

Get our bi-weekly newsletter for the latest business insights.

small business

data culture

SHOPPING INDEX

Editors' Picks

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific