May 03, 2022 By Salesforce Authors

Digital Transformation: What Is It and Why Does It Matter?

Digital transformation is the process of using digital technologies to create new business processes, culture, and customer experiences.... Read More

Digital Transformation, IT, Marketing, Sales

Apr 20, 2022 By Salesforce Authors

Skills Gap Analysis Template to Prepare for the Future of Work

A skill gap refers to the difference between the skills that employers want or need and the skills their employees currently have. With this skills gap checklist, you can determine the skills that are most valuable to your business and strategise your employee development. ... Read More

Future of Work, Leading Through Change, Work.com

Feb 10, 2022 By Salesforce Authors

The Power of Blockchain Technology and Its Revolutionary Uses in the Financial Sector

Blockchain technology has shown its ability to revolutionise different industries, even in its infancy. The features of decentralisation, transparency, and immutability are appealing for business sectors all over the world, but the industry leading the way in implementation is finance.... Read More

Blockchain, Financial Services, IT

Accessibility: The Evolution of the Internet of Things and Internet of Everything

Jan 14, 2022 By Salesforce Authors

The Internet of Things and The Internet of Everything: What’s the Difference?

The evolution of the global internet resulted in virtual connections that penetrate real-world objects and activities. Everything is connected to everything, creating a distributed ecosystem that reaches far beyond the interconnectivity of things. This is known as the internet of everything.... Read More

IoT, Internet of customers, Marketing, IT, Sales

Dec 17, 2020 By Salesforce Authors

Why Are Equality and Diversity Important in the Corporate World?

Lahcene Guerrouj, International Content Expert, reflects upon how we can reduce bias, define discrimination, and increase diversity in the corporate world.... Read More

Thought Leadership, Equality, Business as a Platform for Change, Leading Through Change

Jul 07, 2020 By Salesforce Authors

Critical Thinking Skills for the Future of Work

New technology is changing the future of work and driving the reinvention of our lives and economy. In as few as five years, many of the skills we think are critical for the workforce may change or evolve with the fast-paced technological innovations. ... Read More

Future of Work, Leadership, Leading Through Change

Jul 06, 2020 By Salesforce Authors

Shifting Towards the Gig Economy: How Will This Impact HR Departments?

The gig economy shift has major implications for the modern workforce and HR professionals will be the ones tasked with incorporating gig workers into their organisations successfully.... Read More

Future of Work, Fourth Industrial Revolution, Sales, Service Cloud

Feb 13, 2020 By Salesforce Authors

How Smart Technology Is Shaping the Workforce of the Future

The coming of the Fourth Industrial Revolution along with disrupting automation and smart technologies are fundamentally changing the workforce of the future. Some of the tools we’ve come to rely on are disappearing, replaced by new capabilities like artificial intelligence (AI) and machine learning... Read More

Digital Transformation, Fourth Industrial Revolution, Future of Work, Thought Leadership

Salesforce Authors

Digital Transformation: What Is It and Why Does It Matter?

Skills Gap Analysis Template to Prepare for the Future of Work

The Power of Blockchain Technology and Its Revolutionary Uses in the Financial Sector

The Internet of Things and The Internet of Everything: What’s the Difference?

Why Are Equality and Diversity Important in the Corporate World?

Critical Thinking Skills for the Future of Work

Shifting Towards the Gig Economy: How Will This Impact HR Departments?

How Smart Technology Is Shaping the Workforce of the Future

Editors' Picks

Innovation is Everywhere: Salesforce Germany’s Investment in the Future of the Tech Ecosystem

What are Customer Needs? An 8-step Strategy for Discovering What the Customer Wants

Empowering Our Customers to Succeed in a Changing Data Privacy and Residency Landscape

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