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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

September 3, 2018 By Salesforce Canada

Make Customers Loyal for the Biggest Competitive Edge

What is the value of each of your existing customers? It’s likely you know exactly what that value is, based on historical data and both short- and long-term projections of average revenue realized from your customers. ... Read More

Customer Service

August 31, 2018 By Salesforce Canada

Your Deep Dive Into The Top Of Your Sales Funnel

Top of the funnel (or TOFU) content ensures that a company is reaching the largest addressable market possible.... Read More

Sales

August 29, 2018 By Salesforce Canada

The 5 Rules For Your Salespeople When They Use Twitter

Take a look at the list of rules below. Even if you disagree with some of them, bring them up in your next sales team meeting to discuss with your reps.... Read More

Social Media

August 27, 2018 By Salesforce Canada

From Offline To Online: How To Start Your E-commerce Store

One sure sign of e-commerce success is that your online and offline operations will start to feel like a connected whole -- something you manage with smart use of data, and where customers have a consistently excellent experience no matter which option they choose. ... Read More

Sales

August 24, 2018 By Salesforce Canada

What To Do To Make Sure Your Customer Loyalty Program Works

Brands may strive for a one-to-one relationship with their customers, but the most successful make sure they’re building a community of customers as well.... Read More

Customer Service

August 20, 2018 By Amanda DiSilvestro

Marketing Funnels and Customer Journey Maps: Two Buzzwords You Need to Know

Marketing funnels and customer journeys are similar ideas, and some people new to the business may think the terms are interchangeable. However, they actually mean different things. ... Read More

Marketing

August 17, 2018 By Salesforce Canada

Peter Housley, Chief Revenue Officer at Indochino, reveals how he’s growing the brand by 50% year-over-year.

“Being a Trailblazer is all about taking risks. Right now, in retail, it’s innovate or die, so we’re taking an aggressive approach to growth that will keep us at the forefront.” ... Read More

Sales

August 15, 2018 By Salesforce Canada

Sales Director Joel Kuntz reveals how he’s creating a more customer-centric business with Salesforce

“Being a Trailblazer means not taking no for an answer – if you hit a roadblock, it’s not the end; it’s just a person you haven’t convinced yet.” ... Read More

Customer Service

August 13, 2018 By Salesforce Canada

5 Surprising Ways You Can Improve Your Marketing Skills

Reaching the level of chief marketing officer in an organization is undoubtedly a career high point, but the best CMOs know that staying in the top job is a matter of constant self-development. ... Read More

Marketing

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Customer Success Stories

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

Make Customers Loyal for the Biggest Competitive Edge

Your Deep Dive Into The Top Of Your Sales Funnel

The 5 Rules For Your Salespeople When They Use Twitter

From Offline To Online: How To Start Your E-commerce Store

What To Do To Make Sure Your Customer Loyalty Program Works

Marketing Funnels and Customer Journey Maps: Two Buzzwords You Need to Know

Peter Housley, Chief Revenue Officer at Indochino, reveals how he’s growing the brand by 50% year-over-year.

Sales Director Joel Kuntz reveals how he’s creating a more customer-centric business with Salesforce

5 Surprising Ways You Can Improve Your Marketing Skills

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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