June 21, 2019 By Salesforce Canada

How Salesforce Canada Supports the LGBTQ+ Community

When the annual Pride Parade hits the streets of Toronto on June 23, anyone attending is going to see a wide variety of floats, colourful outfits, people of diverse backgrounds — and more than 500 Salesforce employees. ... Read More

Customer Service

June 17, 2019 By Salesforce Canada

Get Ready! Salesforce Connections Is Happening

Salesforce Connections is not just about driving engagement with customers, but staying engaged with your professional community long after you get back to the office.... Read More

Sales, Marketing, Customer Service

June 14, 2019 By Salesforce Canada

4 Extraordinary Ways To Act On Salesforce’s State Of The Connected Customer Report Today

Explore some of the most significant stats in the State Of The Connected Customer Report, and how you can start using them to reach “extraordinary” in your business today: ... Read More

Customer Service

June 12, 2019 By Salesforce Canada

Four Reasons Why Your Company Needs Real-Time Feedback and Ways to Use It

What is real-time feedback? It's the ability to get feedback right at the point of purchase, on premise, or during an event.... Read More

Small Business

June 10, 2019 By Salesforce Canada

How Salesforce Helps Businesses Grow

An ongoing need for good advice and guidance. These were some of the standout themes that emerged from a new research report from Salesforce that captures the opportunities, challenges and strategies of Canadian businesses across the country. ... Read More

Small Business

June 7, 2019 By Salesforce Canada

How Are Content And Social Media Marketing Related?

There’s the demand generation or brand team within the marketing department, who make sure customers and prospects are aware of the company and what it offers. There is the product marketing team, which focuses on driving interest in a particular tool or category of items. Sometimes there’s a... Read More

Marketing

June 5, 2019 By Salesforce Canada

The Trends to Watch in Omnichannel Retailing

To effectively manage an omnichannel approach, retailers must integrate the user experience across digital, physical, social media, mobile, phone, instant messaging, and more. This provides customers with a seamless user experience at each brand touchpoint.... Read More

Sales

June 3, 2019 By Salesforce Canada

BlackBerry’s Director of Business Systems reveals his secrets for a successful transformation

Jason Whissell is a people person. When he isn’t coaching his son’s hockey team or inspiring the local lacrosse minors, he’s bringing people and processes together to make BlackBerry a force to be reckoned with.... Read More

Sales

May 30, 2019 By Salesforce Canada

Two Departments, One Task: Lead Generation

If the art of finding new customers and growing a business were a rock concert, some of the best marketing teams have served as a warm-up act, and sales has been the main attraction. ... Read More

Sales

Salesforce Canada

How Salesforce Canada Supports the LGBTQ+ Community

Get Ready! Salesforce Connections Is Happening

4 Extraordinary Ways To Act On Salesforce’s State Of The Connected Customer Report Today

Four Reasons Why Your Company Needs Real-Time Feedback and Ways to Use It

How Salesforce Helps Businesses Grow

How Are Content And Social Media Marketing Related?

The Trends to Watch in Omnichannel Retailing

BlackBerry’s Director of Business Systems reveals his secrets for a successful transformation

Two Departments, One Task: Lead Generation

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