Our sponsors at Dreamforce work across all industries - Retail, Consumer Goods, Financial Services, Healthcare and Life Sciences, Manufacturing, and more. Just as Dreamforce has programming for all industries, our sponsors bring value across the spectrum, too. Get to know some of our top sponsors.

Capgemini - Retail & Consumer Goods

Rapid Innovation to Serve the Always-On Consumer

Today’s brands can’t afford to be reactive. Consumer expectations are changing faster than ever, and smart companies are working tirelessly to gain a 360-degree view of their customers. However, this view depends on having the right systems and processes in place to acquire, analyze, and utilize a massive amount of shopper data. Take Lilly Pulitzer, for example. The iconic women’s fashion designer needed to optimize both its front- and back-end systems to capture the insights that enable personalized and relevant shopping experiences. With customer expectations rapidly changing and requiring multiple technology solutions, the brand needed to launch a robust, feature-packed experience quickly: not an easy task.  To overcome this challenge, Lilly Pulitzer leveraged the expertise of Capgemini and LYONSCG’s Unified Retailer Accelerator to implement and integrate a sophisticated Multi-Cloud Salesforce solution in less than 12 months. By integrating several tools and Salesforce Marketing and Commerce Cloud capabilities, Lilly Pulitzer has gained crucial customer insight and can build personalized campaigns and customized journeys to improve experience and engagement in ways never before possible. Capgemini and LYONSCG help enable retailers to create relevant and innovative experiences. Visit us in the Retail Campground to learn more!

Speaker Bio: Rich Lyons is Founder, CEO and President of Lyons Consulting Group, the industry's premier eCommerce digital agency, serving brands, retailers, and B2B organizations with tailored solutions that maximize their online potential.

Deloitte Digital - Financial Services

Enabling customer interactions that matter

Financial services companies understand that a customer-centric experience is a way to differentiate the brand and create a competitive advantage. A truly customer-centric experience forges deeper, more meaningful relationships, boosts customer engagement, empowers self-service and helps amplify the brand.

Many retail banks and insurance companies have learned from experience that making incremental improvements to the status quo, such as “digitizing” the process is not nearly enough to get the job done.

Working with Salesforce, Deloitte Digital is helping banks and insurers transform their enterprises with new solutions to:

• Improve experience

  • Aggregated account data offers a unified customer/household view

  • High touch interactions enable meaningful customer moments that matter

  • Integrated view of the customer drives cross-sell and up-sell of relevant products and services

• Boost efficiency

  • Smart distribution of workloads improves customer service and product implementation

  • Unified experience for seamless service across channels

• Simplify IT footprint

  • Simplify technology footprint by adopting a modern technology platform and improving technical capabilities

Deloitte Digital and Salesforce are working together to deliver a differentiated and frictionless experience. Our goal for banks and insurers is that these strategies and solutions can provide greater agility at lower costs, accelerating the full realization of meaningful customer relations.

Author Bio: Dounia Lievan, principal, Deloitte Consulting LLP, is the customer experience leader for financial services and is also responsible for Deloitte Digital’s Banking practice.  

CGI - Manufacturing

Achieving Industry 4.0 takes more than tech

Imagine a digitally integrated intelligent manufacturing ecosystem that enables an unprecedented level of collaboration and real-time visibility across the supply chain, addressing rising customer expectations. Hard to imagine?  

Executing Industry 4.0 transformations with new technologies, products, services, and business models is disruptive for manufacturers. At the core, manufacturers are pressured to achieve transformation through technology, while the world around them changes faster than they can rewrite their roadmaps.

Augmenting human performance is central to the success of a digital ecosystem, requiring culture and technology transformation. Agile methods and a human-centered design approach will enable manufacturers to deliver Industry 4.0 technology iteratively with their partners, customers and employees at the forefront.

A Salesforce partner that can blend platform and industry expertise makes a difference in how your organization can manage change and achieve better business results. Learn more about our Industry 4.0 transformation solutions at cgi.com and at Dreamforce.

Author Bio: Adam Menzies leads Emerging Practices within CGI’s U.S. Commercial, State and Local Government strategic business unit. Over the past 9 years Adam has focused his impact on the Salesforce ecosystem and recently was named into the inaugural class of Salesforce Partner Trailblazers.