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Here at Salesforce, we’re more than ready for the official start of Summer, right around the corner. Summer means ice cream, pool time, and vacations. For us, Summer also means new feature releases! Over the past several months, we’ve been hard at work preparing for our 53rd Salesforce Release - the Summer ‘17 Release.
The Summer ‘17 Release, generally available to all customers on June 9th, empowers you and your teams to work faster and smarter, with expanded Lightning productivity benefits and Einstein intelligence.
Haven’t tried the new Lightning experience yet? 71% of our users surveyed say Lightning increases their productivity by 41%!*
Read on to learn more about how this release will benefit you:
For sales professionals, Summer ‘17 provides greater productivity benefits with the new Gmail integration with Lightning. Sales teams can also work faster with new Lightning Dialer and Voice Mail Drop integration, new Lightning tools to automate contacts integration with Salesforce, and new insights into real-time sales trends to help close deals even faster.
For service professionals, Summer ‘17 makes it easy for agents to deliver top-quality service with the expansion of our Lightning integration. The new Lightning Service Console improves agent productivity with new UI shortcuts and tools, making agents and customers happier. Also, Service Cloud set-up and integration with other services like Knowledge and Communities is now faster and easier, improving productivity for all.
For marketers, Summer ‘17 helps customers get smarter about their brand and their data with the expansion of our Einstein integration, as seen through enhancements to Social Studio and Salesforce DMP. With Social Studio Einstein Vision, customers can better understand their brand through visual listening of images. Salesforce DMP Einstein Segmentation helps customers more easily visualize all of their data and be able to drill down to what is truly important to take action.
For IT professionals, expanded Lightning features in Summer ‘17 help Admins and Developers integrate and manage App services across the Salesforce Platform, providing near real-time response to business and employee interactions. New Lightning Data Service enables developers to build Lightning components faster and easier without APEX or SOQL.
Want more details? Check out just a few of our favorite features included in this release:
Lighting for Gmail: See the power of your Salesforce Lightning CRM and the Lightning App Builder directly in Gmail.
Social Studio Einstein Vision: See the social web for the 1st time. Identify brand logos, objects, scenes, and more through “visual listening."
Einstein Predictive Sort: Use customer data to deliver more tailored product sorts decreasing the time customers spend looking for what they want and increasing conversion.
Live Data: Open Salesforce reports into a Quip spreadsheet in a single click. The best part? Your data is live – when something is updated in Salesforce, it's instantly updated in Quip too.
25 New Premiere Accelerators: Drive faster adoption, take advantage of our newest features, and increase your team’s productivity with Accelerators, our one-on-one sessions with Salesforce experts.
With over 300 new and improved features, the Summer ‘17 Release is filled with innovation helping you and your team blaze new trails to productivity!
To learn more about the Summer '17 Release, visit our website where you can view the Summer '17 Release Preview, Release Videos, Release Notes, and much more. Join our Release Readiness and Feature Adoption community to get the latest release information, answers to your questions, and interactive product discussions - all in one place. Also, be sure to visit trust.salesforce.com to learn when the Summer '17 Release will go live on your instance of Salesforce.
Are you more of a visual learner? Check out our Summer ‘17 Release Overview Video to learn more:
Blaze new trails to productivity with the Summer '17 Release!
*Source: Lightning Adoption Survey, End Users (N=325); April 2017
