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Attending Dreamforce is a no-brainer. It’s four days of inspiration, imagination, and innovation. Bringing together thought leaders, industry pioneers, and thousands of your peers for a week of idea sharing is what we do best. You’ll learn, you’ll network, and you’ll grow. And most importantly, you’ll have a ton of fun.
But if your manager still needs convincing, consider this: whether you’re a company of five or a Fortune 500, you’ll see a boom in success by coming to Dreamforce. With more than 1,600 sessions and thousands of live solutions from the world’s largest cloud ecosystem, Dreamforce has tailored content specific to your industry, role, and company size. Keep reading to learn more about why coming to Dreamforce might be one of the smartest business decisions you’ll ever make.
In today’s increasingly connected landscape, your company is only as great as the customer service it provides. Customer service must meet the demands of today’s mobile and social customers. You’ll learn how to deliver frictionless service to your customers in any situation, in revolutionary new ways. And you’ll hear from leading companies of all sizes along with visionary service leaders about how you can increase customer engagement, improve customer satisfaction, and increase the productivity of your support teams.
Average Service Metrics Achieved After Attending Dreamforce:
+33% in customer satisfaction
+37% in first call (or contact) resolution
-35% in new agent onboarding/ramp-up time
+30% in understanding of customer service issues from social channels
+32% in call deflection (via self-service)
+39% in agent productivity
+36% in customer retention
Make the most of every customer interaction by creating 1:1 customer journeys that deliver exceptional brand experiences. At Dreamforce, you’ll see the latest in email, mobile, social, web, ads, and journey management in the Marketing Cloud. Plus, you’ll learn about all the solutions Salesforce has for marketers — lead scoring and nurturing, building websites and mobile apps, social customer service, and much more. Join the world’s largest gathering of marketers to experience world-class education and networking and to connect to your customers like never before.
Average Marketing Metrics Achieved After Attending Dreamforce
+37% in lead volume
+39% in marketing campaign effectiveness
+32% in lead conversion rate
+37% in leads from social sources
Sales professionals need to be able to close deals from anywhere at a moment’s notice. At Dreamforce, you’ll find out how to do it, faster. In four jam-packed days, you’ll get all your questions answered about taking your sales to the next level.
Average Sales Metrics Achieved After Attending Dreamforce
+34% in sales productivity
-34% in sales cycle time
+25% in sales cross-sell/up-sell revenue
+23% in deal size
+22% in sales revenues
+23% in number of deals
+28% in win rate
IT leaders from around the world are all facing a similar challenge: the accelerating speed of change. Hear from industry thought leaders, customers, and analysts about the changing landscape of IT and how you can tackle the issues facing your business. Our top customers will be showcasing how the Salesforce App Cloud has everything you need to build apps faster and drive your business forward. They will also explain how they’re incorporating App Cloud into their enterprise architecture and the steps you need to get started. IT professionals at Dreamforce get four days of innovation, inspiration, and a whole lot more.
Average IT Metrics Achieved After Attending Dreamforce
+35% in faster design
+46% in faster integration
+38% in faster configuration
+48% in faster system testing
+41% in faster deployment
+25% in IT cost reduction
+26% coding productivity increase
Learn more, calculate your ROI, and convince your boss to send you to Dreamforce here.
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