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We’re bringing the very best of Dreamforce to you in Washington DC with the Salesforce World Tour. Catch all the action, excitement, education, and big announcements, for FREE! Register for free now and come experience the all-new Salesforce World Tour at Walter E. Washington Convention Center in DC on Thursday, April 28th. Learn firsthand how to sell, service, market, build apps and connect with customers in whole new ways.
When you attend one of our events we do everything to make sure you can focus on your day. Arrive early for our new security measures designed to let you leave your cares at the door.
From 10:00am-11:30am ET experience an inspirational keynote from Parker Harris, Co-Founder of Salesforce with special guest speakers from IAVA.org, CSRA, as well as a surprise opening act!
There will also be a deep dive into product keynotes focusing on Sales Cloud, Service Cloud, Government Cloud, and the Marketing Cloud.
Come explore the world’s largest ecosystem of leading cloud solutions. Check out live demos, over 50 cloud partners, and unlimited ways to transform your business. Visit the Customer Success Expo to interact with Salesforce products firsthand and hear how customers are succeeding with Salesforce. We’ll have 25+ Salesforce demo stations with brand new live demos.
Stop by the Product Showcase to check out interactive demos of easy-to-integrate solutions from Salesforce product teams and our innovative partners. The Salesforce Product Showcase is the place to get your hands on all products solutions, including Sales, Service, Marketing, Analytics, Apps, Community, SalesforceIQ & SteelBrick.
More than ever before, increased security concerns, the need for modern digital strategies, and ever-growing data sources are influencing the way today's Federal, State, and Local agencies deliver on their missions. Stop by the Government Zone to exchange ideas with government leaders in our breakout sessions, experience interactive theatrical demos, and learn how FedRAMP-approved Government Cloud solutions are moving the mission forward. Find out how you can have a perfect Government focused day here.
Whether you’re a Salesforce developer, admin, or user, Trailhead helps you learn the skills you need to succeed. Begin your journey at Trailhead Base Camp, and join us for compelling theater sessions, hands-on activities, and product demos. Do not forget to pickup your Trailhead Quest hands-out to get some cool giveaways.
Learn how to go faster with the all-new Salesforce Customer Success Platform. We’ll have over 33 new power breakout sessions for every role and industry. All sessions will be first come first serve. Keep checking back so that you don’t miss a very special Fireside chat at 2pm with a very special surprise guest!
Don’t miss these top sessions:
Digital Government? Are you ready?
Panel discussion with the Deloitte Digital Public Sector leadership from both Federal, and State & Local Deloitte Digital teams. Learn about the Digital era and how Public Sector institutions are achieving transformational change and delivering on the constituent expectations of a digital government that is accessible, responsive, and intuitive. The panel will highlight current and recent transformational journeys including Employee Engagement, License and Permits, Call Centers, Complaints Management, and Platform as a Service to meet the industry specific needs of the digital government era.
Service Cloud Keynote: A New Era of Service for the Connected World
Customer service is evolving as customers are increasingly connected to each other, to their devices and to more products than ever before. Join Service Cloud and guests to learn how organizations of all sizes and across all industries are using Service Cloud to deliver in-context service everywhere, supercharge agent productivity and provide smarter support in today's hyper-connected world. Come learn how to create and execute a vision for customer service to meet and exceed the needs of your customers.
Marketing Cloud: The Dawn of the Digital Marketer
The sun is rising on the future of marketing. Customers are engaging with brands they love on digital channels like never before, and new technology is further enabling ways for companies to impress customers every day. The dawn of the digital marketer is upon us. Join us and learn how the world's most innovative brands are cultivating 1-to-1 customer experiences across marketing, sales, and service.
Sales Cloud Best Practices: A Whole New Way to Sell
What are our top customers doing to build better pipeline, accelerate sales rep productivity, and maximize sales results? How can you use the brand new Salesforce Lightning Experience to accelerate adoption and drive value for every user? In this session, we'll walk you through the critical steps and best practices sales organizations should follow and give you a first-hand look at how the Salesforce Lightning Experience helps reps sell smarter and faster from anywhere. Come watch live demonstrations of new features and hear from customers who have achieved amazing sales results with Salesforce.
Stay connected with the conversation by using #SalesforceTour. Be sure you’re following @Dreamforce on Facebook, Twitter, Instagram, and Snapchat for all things Salesforce Events! We’re excited to announce our Snapchat Geofilter in Washington DC. Send us your Snapchats to @Dreamforce!
Check out the Pardot B2B Marketer’s Cafe to get in touch with your inner marketer. Enjoy breakfast, lunch, and enjoy a specialty afternoon break with ice cream, beer, and wine.
Join Cloud Services at the World Tour for some great tips and expert consultation around maximizing your Salesforce investment. We’ll being bringing back our popular interactive Circles of Success discussions as well as adding in a special breakout session on how some of the world’s most innovative companies are using Cloud Services to compete and win in a customer-led, digital and global market. Click here for a full schedule of activities and descriptions.
Head over to the Sales Lightning Lounge to enjoy continental breakfast, buffet lunch, and mini sessions...then touch up your look to get in the photo booth for professional head shots!
Salesforce has an all-new events app for iOS and Android at the Boston Salesforce World Tour. We’ve used the Salesforce1 Platform to build an app that will help attendees navigate the event without taking away from what really counts, the education and fun. The app includes a handy conference schedule and map to help you find the right sessions and activities for you.
Android: http://bit.ly/1PrPs8u
8:00am — 6:00pm Registration & Customer Success Expo * Customer Success Expo will be closed during the keynote
8:45am — 9:45am Breakout Sessions
9:45am — 10:00am Pre-Show with Peter Coffee, VP Strategic Research and Jessica Hood, Senior Manager Solution Engineering
10:00am — 11:30am Keynote with Parker Harris, Co-Founder, Salesforce, and special guest speakers
11:30am — 1:00pm Lunch in the Customer Success Expo
1:00pm — 4:40pm Breakout Sessions
4:40pm — 6:00pm Networking Reception in the Customer Success Expo
