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From the very beginning, salesforce.com has focused on customer success. Over the last decade, we’ve expanded that focus and commitment into an entire organization we call Customers for Life (CFL) and defined a new way to drive customer success in the industry.

Those efforts were rewarded by the Technology Services Industry Association, which presented salesforce.com with the “Innovation In Enabling Customer Success” STAR Award during its recent Technology Services World conference. 

We are thrilled with the recognition, which acknowledges our strong track record in enabling customer success via:

  • A CFL organization fully dedicated to customer success, training & support
  • Premier Success plans that ensure customer adoption & value
  • A Vision-to-Value Framework that aligns to the customer lifecycle
  • Predictive capabilities to identify customers at risk
  • Outreach programs to proactively elevate the customer experience
  • Focus on proactive renewals management to deliver ongoing customer success  

If you want to learn more about salesforce.com and how our CFL organization can help your company meet – and exceed – its business objectives, please come see us at Dreamforce 2013 from Nov. 18-21 in San Francisco.

Visit the Customer Success Zone on the 3rd floor of the Hilton Union Square and get the latest updates on Salesforce and learn from best practices by attending the Success Clinics, the Premier Success sessions, and hands-on-training with Salesforce University.

If you’re not yet registered for the event, click the button below to get started.

Dreamforce registration