Nov 04, 2013 By Carrie Valatka

How Deloitte and Salesforce Work Together to Create Innovative Healthcare Communities

in Collaboration, Dreamforce

Healthcare is a highly competitive and rapidly evolving industry, and with the Affordable Healthcare Act (ACA) and the establishment of Healthcare Information Exchange (HIX) there is a need to deliver a flexible, progressive and innovative platform that’s accessible via the latest mobile technologies. The goal – a simple and interactive user experience that changes the way healthcare providers interact with customers. Salesforce Communities provides a great opportunity to connect with your customers. Together with Salesforce, our Healthcare Communities solution is designed to increase collaboration to and from customers throughout the organization, improve customer engagement and provide a continual flow of information to drive sales & service processes.

This helps your business with:

Customer collaboration
Automated responses across all channels
Knowledge sharing
A place to organize customer issues
Customer feedback loops
Mobile and tablet functionality
Social media integration
Gamification concepts

Beginning Monday, November 18^th, 2013 at Dreamforce, you can join Deloitte in learning how we are revolutionizing the way healthcare providers engage and interact with customers. Connect with Deloitte and learn how we can help you take your business to the next level.

Go to deloitte.com/salesforce to learn more, and stop by Deloitte Booth N 1611 to see the solution in action. Register at the button below.