Feature

Nov 24, 2022 By Salesforce

How PETRONAS Wows Its Customers With Digital Transformation

Find out how PETRONAS is making the move from a product-centric business to one that’s customer focused.... Read More

Nov 16, 2022 By Nichola Palmer

Meet Chloe Chua: A Purpose Driven Change-Maker in the Salesforce Community

Chloe Chua, CRM & Data Insights, Outreach & Partnerships at NVPC, is a rising star in the Salesforce community. She has lead transformation on Salesforce at NVPC with no prior IT experience, and is an inspirational advocate for people with mental health challenges.... Read More

Digital Transformation, Trailblazer Story

How Financial Services Can Improve Customer Experiences

Nov 10, 2022 By Salesforce

3 Ways to Take Your Financial Services Customer Experience to The Next Level

Customers want better experiences from their financial service providers. Here’s what they’re thinking — and how to improve.... Read More

Financial Services, Digital Transformation, Data Culture

Nov 09, 2022 By Salesforce

Infographic: 7 Ways to Drive Digitalisation With Low-Code Development

Low code development platforms are now driving rapid digital transformation. They're arguably the future of software development. This article explains why.... Read More

Digital Transformation, Infographics

Oct 07, 2022 By Nichola Palmer

M1 Proves Customer and Employee Experience Go Hand-in-Hand

M1 shares insight into its digital transformation and how it improved employee experiences to take customer satisfaction to new heights.... Read More

Trailblazer Story, Customer Story, Customer Experience, Digital Transformation

Sep 12, 2022 By Matt Marcotte

4 Tips for Retailers to Make Customers Come Back for More

With mobile commerce getting more popular every year and margins tightening by the minute, it’s never been more important to optimise your mobile commerce experience.... Read More

Digital Transformation, Retail

Sep 07, 2022 By Nichola Palmer

Meet Daisy Hoang: From Start-up Success to Global Growth Strategist

Katalon SVP of Sales and Success, Daisy Hoang, returned to Vietnam from the US to help drive the company’s global growth with a customer-focused sales philosophy. ... Read More

Digital Transformation, Trailblazer Story

Sep 01, 2022 By Sam Abdullah

Want to Stand Out in Financial Services? Transform the Front Office Through Digitalisation

Find out how to transform your banking front office for more personalised and efficient service delivery. ... Read More

Financial Services, Digital Transformation

Aug 31, 2022 By Salesforce

CRMs Versus Manual Spreadsheets: How Automating Processes Helps SMBs Grow

Don’t hold back your business with manual data processing and disconnected spreadsheets. Level-up with a small business CRM that gives back time to work on what matters most.... Read More

Small Business, CRM, Digital Transformation