Nicola has 28 years experience in IT and Business Solutions. She is a Customer Success Director within the Retail Sector at Salesforce. With experience in customer value and improvement measures to optimise customer and business value. Nicola has a passion for change management, removing functional business silos, empowering people with new ways of working and improving customer experience.
This blog lays out how you can get more from your investment with Salesforce and sets out best practices on how to be successful at making sure your investment realises meaningful value back into your business....
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