Jamie Merrick

Jamie Merrick is Director of Strategic Solutions at Salesforce Commerce Cloud, responsible for facilitating new retail technologies into the EMEA region. He has been working for over 15 years in the retail space, with a primary focus on digital commerce. He has held a number of Commerce management roles for brands including kitbag, Brora and, many more.

October 8, 2018 By Jamie Merrick

The Definitive eCommerce Checklist for Cyber Week

Cyber Week is a massive opportunity for every online retailer. Here’s an ecommerce checklist to make the most of it this year... Read More

Retail

July 10, 2018 By Jamie Merrick

5 Tips for Data Management - the Bedrock of Customer Experience

Here are 5 key tips for harnessing the power of data, based on research we conducted in conjunction with Deloitte Digital... Read More

Retail, Customer Experience

June 18, 2018 By Jamie Merrick

Consumer Experience at the Heart of the Retail Renaissance

How will you connect with your customers and renew their interest in your product? How will your brand be a leader in the current retail renaissance?... Read More

Retail

March 20, 2018 By Jamie Merrick

How Unified Retailers are Using AI to Bridge the Physical-Digital Divide

From simplifying complex tasks to sending smart messaging to get people in-store, AI is bridging the physical and digital divide making unified retail a reality... Read More

Retail, Artificial Intelligence

March 7, 2018 By Jamie Merrick

How Unified Retailers Are Connecting In-Store and Online Experiences

What does unified retail look like, and how can retailers enable seamless and consistent experiences across all customer touch points, in-store and online? ... Read More

Retail

February 27, 2018 By Jamie Merrick

Beyond ‘In-store vs Online’: the Rise of Unified Retail

A retail model that seamlessly unites online and offline experiences is well overdue. So move over omni-channel, and say hello to Unified Retail... Read More

Retail

February 22, 2018 By Jamie Merrick

Q4 Shopping Index Shows Things Are on the up for UK Retailers

The Commerce Cloud Q4 Shopping Index is out and it shows growth is back, intent is up, and mobile is mobilising... Read More

Retail

January 24, 2018 By Jamie Merrick

Our Predictions for Retail in 2018

Welcome to our third annual Salesforce Predicts series, where our global thought leaders and subject-matter experts, who live on the front lines of retail, leverage their expertise and experience to predict what retail and commerce will look like over the coming year.... Read More

Retail

January 16, 2018 By Jamie Merrick

Q3 2017 Shopping Index: Slowing Traffic But Soaring Spend – the New Normal?

The latest Shopping Index shows the needle for retail traffic growth barely moved. Is that a sign of maturity, or is it stagnation? Or perhaps it's neither?... Read More

Retail

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Jamie Merrick

The Definitive eCommerce Checklist for Cyber Week

5 Tips for Data Management - the Bedrock of Customer Experience

Consumer Experience at the Heart of the Retail Renaissance

How Unified Retailers are Using AI to Bridge the Physical-Digital Divide

How Unified Retailers Are Connecting In-Store and Online Experiences

Beyond ‘In-store vs Online’: the Rise of Unified Retail

Q4 Shopping Index Shows Things Are on the up for UK Retailers

Our Predictions for Retail in 2018

Q3 2017 Shopping Index: Slowing Traffic But Soaring Spend – the New Normal?