Salesforce India

Jan 06, 2022 By Salesforce India

Good Customer Service: What is it, What are its Characteristics, and More

Attract new customers and delight the old ones. Read on to learn what good customer service is, its importance, how customers expect to be treated, and more.... Read More

Customer Engagement

Jan 05, 2022 By Salesforce India

Data Driven Marketing is Key to Personalisation and Automation at Scale - Everything you Need to Know

Learn what data driven marketing is, how to use it along with traditional marketing, pitfalls to avoid, and how to get the most out of it.... Read More

Digital Transformation

Jan 04, 2022 By Salesforce India

Responsible and Humane Technology: Why the Ethical Use of AI is Important Today

Ethical use of AI is critical to see greater impact from the technology while keeping human rights intact. Read on to learn more.... Read More

Artificial Intelligence

Dec 07, 2021 By Salesforce India

Building Better Engagement: Top 5 Use Cases of AI in Marketing

Using AI in small ways in marketing can create a big impact on customer engagement and personalisation. Read on to learn how.... Read More

Artificial Intelligence

Dec 02, 2021 By Salesforce India

Complete Guide to B2B Sales: Processes and Tips

Use this business to business sales guide to close bigger B2B sales deals faster.... Read More

Digital Transformation

Nov 29, 2021 By Salesforce India

Infographic: Insights on 3 Emerging Marketing Trends in India

Get an insight into the top three marketing trends in India that were identified by the Salesforce 7th State of Marketing report.... Read More

Digital Transformation

Nov 24, 2021 By Salesforce India

A Day in the Life of a Salesforce Solution Engineer

Our solution engineers are tirelessly working to understand your specific needs in the pre-sales stage. Here is how a typical day in the life of our solution engineer would look like.... Read More

Customer Engagement

Nov 17, 2021 By Salesforce India

Marketing Metrics: What They Are, and How to Use Them to Measure the Success of your Outreach

Make every marketing dollar and effort count by measuring and monitoring these marketing metrics along the entire customer journey.... Read More

Digital Transformation

Nov 11, 2021 By Salesforce India

Infographic: 6 Reasons Why you Need to Start Using Chatbots Now

Chatbots are no longer just a cool, fun addition to your business online. According to Gartner, by 2022, 70% of customer interactions will involve emerging technologies like chatbots.... Read More

Artificial Intelligence

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

LEARNING

Why It Might Be Time to Automate Your Insurance Claims Experiences

[Infographic] Get Sales Automation Right: MSME Industry Leaders Share Insider Secrets

LEARNING

Organisations Should Focus on Building Responsible AI. Here’s How.

LEARNING

Salesforce India

Good Customer Service: What is it, What are its Characteristics, and More

Data Driven Marketing is Key to Personalisation and Automation at Scale - Everything you Need to Know

Responsible and Humane Technology: Why the Ethical Use of AI is Important Today

Building Better Engagement: Top 5 Use Cases of AI in Marketing

Complete Guide to B2B Sales: Processes and Tips

Infographic: Insights on 3 Emerging Marketing Trends in India

A Day in the Life of a Salesforce Solution Engineer

Marketing Metrics: What They Are, and How to Use Them to Measure the Success of your Outreach

Infographic: 6 Reasons Why you Need to Start Using Chatbots Now

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

Organisations Should Focus on Building Responsible AI. Here’s How.

Americas

Europe, Middle East, and Africa

Asia Pacific

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How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

[Infographic] Get Sales Automation Right: MSME Industry Leaders Share Insider Secrets

Organisations Should Focus on Building Responsible AI. Here’s How.

Americas

Europe, Middle East, and Africa

Asia Pacific