Heather Conklin

Heather Conklin is a Senior Vice President of Product Management for Salesforce's Integrated Customer Experience group, where she focuses on helping customers achieve the Customer 360 vision across all Salesforce products. Connect with her on Twitter @hrconklin or LinkedIn.

May 19, 2021 By Heather Conklin

All About Trailhead, Salesforce’s Free Online Learning Platform

More than 3 million have skilled up with Trailhead; it breaks down barriers to learning and creates an entry to the Salesforce ecosystem.... Read More

CEO, Salesforce 101 Academy

Jul 13, 2020 By Heather Conklin

The Ground-Breaking, Emotional Journey of Digitising Your Business Model (And How We Can Help)

If you’re in a company C-suite in today’s atmosphere, you know this “digital transformation” everyone is talking about is critical. But igniting this kind of change on your own is an entirely different story. But, now anyone can fast track the move to digital with the help of Customer 360 Guides ... Read More

Digital Transformation, CEO, Customer Experience