STATE OF SERVICE

Future of Customer Service
is Personalised

small business

How to Unlock the Power of Automation

Business automation can help SMEs drive productivity and empower the workforce. Here’s where to start.

Building Bridges with Data - How to successfully close the Data Gap.

data culture

Building Bridges with Data - How to successfully close the Data Gap

Real-world examples of how companies have successfully bridged data gaps with the help of Tableau products and know-how.

Discover

What the 2022 Peak Shopping Season Results Say About 2023

SHOPPING INDEX

What the 2022 Peak Shopping Season Results Say About 2023

Holiday shopping season results are changing. We dive into consumer behaviour to see what we can expect in the future.

Discover

Jan 04, 2021 By Vanessa Gentile

Moving Towards Greater Gender Balance in the New Normal

Organizations must strive to become gender bilingual and support parents in their “work-life integration.... Read More

Business as a Platform for Change, Equality, Ecosystem, Thought Leadership

Dec 18, 2020 By Jamie Corker

Why Empathy Matters

This year’s crisis has changed the way that we work, live and communicate, and empathy is more important than ever. Read on to see how empathy can help businesses build better relationships, discover their customers’ pain points, and create a more productive workplace.... Read More

Business as a Platform for Change, Leading Through Change, Thought Leadership

Dec 17, 2020 By Salesforce Authors

Why Are Equality and Diversity Important in the Corporate World?

Lahcene Guerrouj, International Content Expert, reflects upon how we can reduce bias, define discrimination, and increase diversity in the corporate world.... Read More

Thought Leadership, Equality, Business as a Platform for Change, Leading Through Change

Nov 13, 2020 By Laura McGrath

Salesforce.org’s Winter ‘21 Global Release Helps Nonprofits Thrive in the New Normal

Discover how Salesforce.org’s Winter ‘21 Global Release can help nonprofits thrive in the New Normal and beyond. ... Read More

Not for Profit, Business as a Platform for Change

Salesforce Nonprofit Cloud European Nonprofits

Sep 02, 2020 By Laura McGrath

Salesforce Announces Nonprofit Cloud Innovations to Help Nonprofits in Europe Navigate the New Normal

During these unprecedented times, European nonprofits must pivot to address fundraising challenges, change how they deliver programs and prepare for new ways to engage and operate in the future. ... Read More

Customer Engagement, Leading Through Change, Business as a Platform for Change

Make digital cultural transformation actionable

Jul 30, 2020 By Simone Gelfand

Bringing Cultural and Digital Transformations to Life

We explore how to bring humans and purpose into the heart of your response to COVID-19, and the transformations that are happening in your business now. Read a compelling interview between two leaders who are moving the needle for their organisations in this space! ... Read More

Leading Through Change, Work.com, Digital Transformation, Thought Leadership, Business as a Platform for Change, Data Culture

Jul 21, 2020 By Salesforce EMEA

How Values-Driven Social Campaigns Help Businesses Make an Impact

Values-driven marketing, also known as purpose-led marketing or cause marketing, is a great opportunity for your brand to support a cause or a charity. Here's how to do it right.... Read More

Business as a Platform for Change, Leading Through Change, Marketing, Social Media Marketing, Work.com

Manufacturing Cloud: overview of a new product for manufacturers – Salesforce blog

Apr 03, 2020 By Salesforce EMEA

Work from Home with Quip for Free!

If you and your team are working from home to help prevent the spread of coronavirus, Quip can help.... Read More

Leading Through Change, Business as a Platform for Change, IT, Collaboration, Future of Work, Small Business

Mar 25, 2020 By Steve Schwartz

Building a COVID-19 Resource Page: Tracking the Virus Through Actionable Data

We know during this global pandemic that trusted, and timely information is essential to making decisions for your employees, loved ones, customers, and community. That’s why Tableau and Salesforce have launched a free resource page with data and visualizations on the novel coronavirus and the... Read More

Business as a Platform for Change, Salesforce Ohana, Analytics, Leading Through Change

STATE OF SERVICE

Future of Customer Service
is Personalised

small business

How to Unlock the Power of Automation

data culture

Building Bridges with Data - How to successfully close the Data Gap

SHOPPING INDEX

What the 2022 Peak Shopping Season Results Say About 2023

Moving Towards Greater Gender Balance in the New Normal

Why Empathy Matters

Why Are Equality and Diversity Important in the Corporate World?

Salesforce.org’s Winter ‘21 Global Release Helps Nonprofits Thrive in the New Normal

Salesforce Announces Nonprofit Cloud Innovations to Help Nonprofits in Europe Navigate the New Normal

Bringing Cultural and Digital Transformations to Life

How Values-Driven Social Campaigns Help Businesses Make an Impact

Work from Home with Quip for Free!

Building a COVID-19 Resource Page: Tracking the Virus Through Actionable Data

Editors' Picks

Innovation is Everywhere: Salesforce Germany’s Investment in the Future of the Tech Ecosystem

What are Customer Needs? An 8-step Strategy for Discovering What the Customer Wants

Empowering Our Customers to Succeed in a Changing Data Privacy and Residency Landscape

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STATE OF SERVICE

Future of Customer Service is Personalised

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small business

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SHOPPING INDEX

Editors' Picks

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific

Future of Customer Service
is Personalised