August 2, 2022 By Salesforce Canada

How A CRM Platform Can Help Your Project Manager Work More Effectively

Your company may be working on a project to develop a new product or service, but that’s not really what the project is about. There may be another team within your company somewhere trying to upgrade your billing system. It’s not really a billing system project, though. Even when you’re planning... Read More

Small Business

July 28, 2022 By Salesforce Canada

How To Adapt Company Culture And Values In The Hybrid Work Era

Every business culture is composed of two parts, and they’re not always equal. One part is the aspects of culture that are developed and actively promoted by the company’s leadership. This is usually based upon the business’s core values. The other part is the culture that emerges organically, over... Read More

Small Business, Startups

July 21, 2022 By Salesforce Canada

10 Ways To Operationalize Sustainability As A Business Value

Customers won’t have faith in your commitment to environmentalism based on a temporary tweak to your logo or tagline. They won’t put much stock in your promise to combat climate change just because it’s written into your vision or mission statement, either. People are more aware than ever that... Read More

Startups, Small Business

3 Ways To Use Slack To Encourage Collaboration

July 19, 2022 By Salesforce Canada

5 Ways To Use Slack To Encourage Collaboration

People may get a lot of training in sales before they begin reaching out to customers on their own. The same goes for marketers: you usually don’t start running an ad campaign until you’ve learned the ropes. And customer service agents certainly can’t be expected to troubleshoot customer problems... Read More

Startups, Small Business

July 14, 2022 By Nicole McDermott

7 Ways Your Company Can Participate in the Race to Zero

As global greenhouse gas emissions continue to rise, individuals and organizations can take action. And as a human and business leader, you can take meaningful steps toward a brighter, more sustainable future. Not sure where to start? Enter: The Race to Zero, a powerful campaign on a mission to... Read More

Small Business, Startups

July 12, 2022 By Kathleen Garvin

What Is a Skills Gap and How Can It Benefit Companies?

Business wants and needs can change rapidly, especially with the rise of technology. For hiring managers and company leaders, this is particularly true as learning curves emerge with employees, whether they are company veterans or new hires. In fact, according to a 2020 McKinsey Global Survey, 87... Read More

Small Business

July 5, 2022 By Salesforce Canada

5 Ways To Drive A Greater Environmental Impact From Anywhere

The definition of “working successfully from anywhere” isn’t just about being more productive, even though that’s undoubtedly one of the greatest benefits. It also goes beyond fostering collaboration, despite many organizations who have seen teamwork transformed by introducing more flexible... Read More

Small Business

July 1, 2022 By Alison Wilkinson

What Does Digital Transformation Look Like for a Small Business?

In the past few years, our innovation-obsessed world has only become more tech-savvy. And, for small businesses, an embrace of digital technology mirrors a worldwide trend of digital transformation. As recent studies have shown, companies that meet the ever-evolving digital needs of their... Read More

Small Business

June 29, 2022 By Kathryn Casna

Create a Customer Satisfaction Survey: Examples & Best Practices

According to just over half (52 per cent) of Canadian CEOs, data about customer preferences is critical for making decisions that affect long-term success. Still, 51 per cent say their main challenge to having better data is customers’ unwillingness to share information with them. Meanwhile, the... Read More

Customer Service, Small Business

FEATURED SMALL BUSINESS POST

How a Small Business Can Land Big Sales

BY SALESFORCE CANADA

How A CRM Platform Can Help Your Project Manager Work More Effectively

How To Adapt Company Culture And Values In The Hybrid Work Era

10 Ways To Operationalize Sustainability As A Business Value

5 Ways To Use Slack To Encourage Collaboration

7 Ways Your Company Can Participate in the Race to Zero

What Is a Skills Gap and How Can It Benefit Companies?

5 Ways To Drive A Greater Environmental Impact From Anywhere

What Does Digital Transformation Look Like for a Small Business?

Create a Customer Satisfaction Survey: Examples & Best Practices

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