Charles Daly

Charles Daly is a nomadic freelance writer currently working out of Ireland. He has written about corporate training and for a number of business clients. His work encompasses a variety of topics and includes copywriting, in-depth research articles, and non-fiction. Check him out at Dalyprose.com.

October 12, 2018 By Charles Daly

A Quick Rundown of the 10 Technologies of the Next Decade

We are living in one of the most exciting and dynamic times in human history, and these tech trends confirm it. ... Read More

Sales

November 27, 2017 By Charles Daly

How to Get Started in Sales: Acronyms, Tech, and Tools

Sales in the digital age isn’t just a matter of helping customers find solutions: Salespeople must know the tools, terms, and tech that drive their careers. ... Read More

Sales

April 10, 2017 By Charles Daly

Take the Easy Route: 6 Ways Service Cloud Helps You Help Your Customers

Service Cloud delivers solutions for the realities of customer service in the digital age. It is proactive — rather than reactive — so your team can focus on delivering unequaled service rather than putting out fires all day. ... Read More

Customer Service

April 5, 2017 By Charles Daly

How to Set Up Your Service Cloud Platform for Maximum Effect

Service Cloud puts a great set of tools and data at your fingertips in industry-leading customer service management software. Its greatest strength, however, is the way these tools deeply and seamlessly integrate to allow you to focus on the big picture.... Read More

Developer

February 1, 2017 By Charles Daly

Sales Tips Anyone Can Learn from Watching Commercials

In sales, just like in commercials, you are, first and foremost, a communicator and an entertainer. Your customers appreciate you more—and pay attention—when you appeal to them just like a good commercial would... Read More

Sales