Ralph Waldo Emerson once said, "Life is a journey, not a destination." Yet when you go through the purchasing process and finally add a customer relationship management system to your company's capabilities, it can feel like you've arrived. Once you've got Salesforce, you're done...right?
In our view, CRM is where the journey begins, not ends. Once you have a system like Salesforce in place, the possibilities are endless. And that's one of the best aspects of Dreamforce: the opportunity to learn from other users who have experimented with myriad ways of leveraging Salesforce. Better yet, salesforce.com can help guide you to maximizing the impact of our product.
Whether you are getting started, have deployed Salesforce, or looking to deliver greater results for your business, Salesforce can help you go faster and further. You are not alone.
At Dreamforce, visit the Success Hub at Hilton Union Square and meet our experts who will help you gain expertise and insights to help you learn how to deliver the results you want - faster.
Gain insights and best practices from the Success Theater
Hear from customers just like you. Learn best practices and see results from customers, MVPs, and Salesforce experts. 25 hot topics over 4 days.
Get involved in Circles of Success
Join small moderated group discussions with other customers for insights on how to address top business challenges.
Be inspired by customer stories at the Strategic Projects Success Pods
See real world customer examples of custom projects from our Strategic Projects team.
Gain expertise at Salesforce University
Attend hands-on training and certification sessions delivered by Salesforce University. Learn how to build your career on Salesforce.
Go further with your Salesforce. Don't miss two keynote sessions on customer success at Dreamforce. You will learn industry best practices for world-class customer success and how Salesforce is delivering success for our customers.
Industry Best Practices for World-Class Customer Success
How can a company achieve true customer success? Thomas Lah, one of the top analysts in the field, believes that customer success is not an organization, but a broad capability, and the supporting capabilities for customer success will be found in multiple organizations.
Join Thomas Lah, Executive Director, TSIA and Randy Wootton, salesforce.com VP Customer Success Products to learn three major takeaways for how you can facilitate success for your customers. All attendees will receive a copy of the book B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship.
The Cloud Revolution in Customer Success
Customer Success is dependent on connecting to customers in new ways and delivering business value on their terms. Learn from top-tier companies about how they are embracing the Cloud Revolution to redefine their relationship with their customers and achieve unprecedented value.
Join Maria Martinez, President of salesforce.com's Customer Success Group, and J.B. Wood, CEO and President of the Technology Services Industry Association and our expert panel from AT&T, Walgreens, Caterpillar, JDA software and Akamai learn: What is new? What is possible? What you have to do differently to ensure Customer Success in the Cloud?
Stop and smell the roses along your Salesforce journey and see you at Dreamforce!
Still haven't registered for Dreamforce '14? It's not too late! Click below.